askNinjaNeer
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Q: Normally, my manager at work made the shift schedule, but she did a really bad job and kept scheduling people even when they said that they wouldn't be available at those times. I asked her if I can work on the schedule from now on and she said that I could.

I think scheduling people will be easy, but my question is, what should I do when somebody says they can't work a shift for a particular day? How much notice should I ask for? Should I have them take care of it by trading shifts with someone or should I find coverage myself? How often should I allow them to make modifications?
Really, it all depends on how often the schedule is put out.

Ours is put out monthly. We need to give our availability by the 15th of the previous month. If we miss that deadline, it's our responsibility to find coverage. We don't really have restrictions on how often we can modify so long as nobody goes over their maximum weekly hours. If my manager notices someone constantly trading a certain shift, she'll move that person to a different day/time (after talking to them, of course!)

Depending upon how many people there are, how many hours you're given to work with and what the employee availability looks like, you might find that scheduling is more of a nightmare than it looks! Good on you for taking over, though, because there's nothing worse than a manager who refuses to accept availability requests.

Great point about the maximum weekly hours. I think I should keep track of how many hours each employee can add to their schedule if they were to take over someone's shift. Thank you for the advice! =D

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NinjaNeer
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My name is Amanda and I'm 26 years old. I'm currently studying electrical engineering. Armed with a fairly odd sense of humour and a sunny outlook on life, I'll take on just about anything. I'm also cussedly stubborn, which has its ups and downs. Things get tough sometimes, and I've never been one to run from it.

In my last 8 years with Advicenators, I've gone from honours student to failing out of university (and getting back on top again!), from single to married, from tenant to homeowner.

Until lately, I have been struggling with a diagnosis of bipolar disorder and OCD, which had basically ruined my life and taken just about everything from me. I'm thankful every day for every experience I've had because of this ordeal, because it's helped to make me who I am today. Things like that really make you appreciate what you do have. Now that I'm back in work and school and starting to become myself again, I couldn't be happier. I credit Advicenators with saving my life back when I was a teenager, which is a big part of why I'm still here.

I won't necessarily give you the answers you want to hear, but I'll always be honest and do my best to help.

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