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Cinema Usheretteing
I work in a cinema and part of my job is to make sure that people don't talk or mess around because it disturbs the other customers.
It would help me a lot if you guys would say how you think I should react in the following circumstances.
1) Group of people talking,throwing popcorn.
2) Two people making out.
3)People walking up and down the aisles a lot.
4) Little kids sitting in the aisle because they're too short too see over peoples heads(against fire regulations)
5)People with their phones on(messes up the sound)
6)Teenage boys wanking in the back row(has happened to me before)
7)People waiting outside banging on the doors to come in whilst a films on.
8)People making obscene gestures/giving me verbal abuse.
9)Having a queue, knowing we are going to run out of seats.
10) Babies crying.
Could continue but I think I've given you the general idea-my job is hard work!
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Want to answer more questions in the Miscellaneous category?
Maybe give some free advice about: Etiquette?
1. Stop now or you will be asked to leave.
2. If it is an all adult foreign romance film leave them alone. If it is Harry Potter tell them to get a room.
3. Pick a seat and stay in it or I will pick one for you outside the theatre.
4. Find the parents and explain that it is a fire hazard and suggest that they take a seat int he front row.
5. Tell them to take the call outside and turn the phone on silent mode.
6. Get up, get out or I will be calling the police and turning you in for indecent exposure and your parents can pick you up and deal with you.
7. Security! Have them thrown out.
8. Security! Have them thrown out.
9. Talk to the manager and give them a reduced ticket if they are unable to be seated and a gift certificate for pop corn and a soda for their inconvienence.
10. Politely ask them to leave and tell them to take their stub to the counter for a gift certificate for the next time they come when they can get a sitter or the baby is feeling better.
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I use to work at a movie theatre. I have found some crazier things going on. For instance, when Bad Santa was in theatres apparently this was a popular movie for drunks. I found 3 different booze bottles. I found a half drunken' thing of Jack, 3/4 full Crown, and a completely full bottle of some Mexican stuff I've never heard of (it was full because there were two empty bottles next to it...ha). Anyways, to answer your questions.
1) "Group of people talking, throwing popcorn." Do what we did. Get a flashlight and just shine it on them. This works with a lot of the questions. When you shine the light on them it lets them know to stop, plus it embarrasses them more than you would think.
2) "Two people making out." Let them make out. Of course this goes to a certain extent. If it's a 'G' or 'PG' movie you may need to be stricter. Shine the light on them! If it's 'PG-13', 'R' or 'NC-17' then let them. It's been going on since the '50s. Don't stop it now!
3)"People walking up and down the aisles a lot." Not a biggie. They probably have the squirts. I know what you mean though. We had kids running in and out to find friends. Just tell them they need to stay in or out.
4) "Little kids sitting in the aisle because they're too short too see over peoples heads (against fire regulations)" Just straight up tell them that it is against the rules. It's that simple. If they don't cooperate tell them that someone could catch on fire and their flesh would drip off their flaming bodies and possibly get all over them. Be graphic!
5)"People with their phones on (messes up the sound" Go up to them and say "I'm sorry but I'm going to have to ask you to turn off your cellular device or get the f**k out." Give them a big smile and they should cooperate. I think it's a good time to mention I only worked at the movie theatre for 2 weeks (no, I didn't get fired, I just hated the job)
6)"Teenage boys wanking in the back row(has happened to me before)" I don't doubt it. I use to find courtesy cups (the small cups for water and children or whatever) and there was a lot of 'courtesy' in them if you get my drift. I don't think they were "wanking" though because there was some head bobbing if you know what I mean. Just sit and watch and get some free popcorn. It's hilarious!
7)"People waiting outside banging on the doors to come in whilst a films on." This made me laugh my butt off. I have never seen, nor heard of this. Why would they bang on the doors? Then again most theatres have the doors unlocked so people can get in if they want.
8)"People making obscene gestures/giving me verbal abuse." Do it back, duh! Some guy told me to "f' off" so I gave him the "crotch chop" and told him to suck it. I had awesome managers though that thought it ruled so this may not work for you.
9)"Having a queue, knowing we are going to run out of seats." Why the hell you selling people tickets if you run out of seats? That's unheard of. We had a counter that made sure we didn't over sell. We actually left 10 seats open.
10) "Babies crying." Flashlight them. The parents will get embarrassed and take them out. If they don't just keep "flashlighting" them. Don't worry the other customers won't care as long as the little brat gets taken out of the theatre.
Hope I helped!
SLeDGE
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1) I hate when people do rude things like throw popcorn and talk loudly! So no matter what, be stern. I NEED people like you to put other rude people in their place. :) For popcorn throwing, tell them to quit it immediately or that you'll have to kick them out. And if they're talking loudly, tell them that they're disturbing the audience, and they need to either stop, talk extremely quiet and only do that every so often, or leave.
2) Ha, well making out isn’t horrible. Just as long as no really sexual stuff is going about. If you’re getting a lot of complaints, just tell them how they're disturbing the audience trying to watch the movie and need to either go to a secluded area in the BACK row or leave.
3) Just as Marichan said, After it definitely seems like they're walking down the aisles too much, I would ask them politely if they need anything. (Such as, "Can I get you something?" or "May I help you Sir/Ma'am?") (Copied from her.) :)
4) If they're with their mom or dad, tell them politely that due to fire regulations (sounds more important than just saying "Due to rules...") , the kids cannot sit in the aisle. If the kids are alone, just nicely say how due to rules they can’t sit in the aisle. Say how they’ve done nothing, but it’s just a rule that needs to be followed by everyone.
5) If they're ON it, tell them to take it outside and finish, then come back in and turn it off. If not, just ask them to turn it off. I mean, some people are THAT stupid to keep their phones on in movie theaters even though before the movie they say "Please turn off all cell phones and beepers!" Hm, anyways.
6) Ew, gross! Well, considering how older men have gotten arrested, this is NOT allowed. Ask them to leave the theatre immediately. And be mean! That's just gross.
7) Just incase they're "dangerous" (haha) or something, get another employee and tell them to knock it off or else you'll call the police... (IDK about the police thing, but it sounds kinda scary. :) )
8) Pshh, just be really serious and stern, and say how that's not necessary. Don't stoop down though and be like "I'm kicking you out if you don't stop this." If they're really being extremely rude, calmy take them to your manager...or bring him to them.
10) Politely say how the baby is disturbing other viewers and that they need to take care/calm down the baby outside.
Hope I somewhat helped! Good luck with your job. Please rate me!
Sincerely, Cammie
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l0l.. thats why you git paid.. l0l.. cuz when us loud people go to tha movie... we wanna have funn... (=
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1)ask them to stop 2) i wouldnt want to disturb them 3)ask them to stop 4) well.. ask them to sit on the knees 5)ask them to turn them off 6)wow.. umm.. tell thats nasty they need to somewhere else for that!! 7)call security 8)remain calm 9)uhh keep track of how many tickets you give out.. common sense there... 10) no babies allowed sign.. if you cant put up with it then quit.. simple as that :) good luck tho!! xoxo trix
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I'm glad to see that you're much involved in your job. Let me see if I can help you out here---
1) Don't be way too hard on them (it's not really like they're committing any sort of crime) but tell them that they're disturbing others around them and that they will be asked to leave the cinema if they continue their actions.
2) Making out in general isn't very bad, just as long as it doesn't turn out to be too intimate. Just make sure it doesn't become completely inappropriate (i.e. the removal of clothing) for others (such as younger moviegoers) to look at.
3) After it definitely seems like they're walking down the aisles too much, I would ask them politely if they need anything. (Such as, "Can I get you something?" or "May I help you Sir/Ma'am?")
4) Walk towards the kids and be gentle with them. Not gentle, but firm, just gentle, because they most likely don't know any better. Tell them that it could be dangerous to sit there, and lead them back to their seats. If their parents are spotted there, tell them what their children were doing and that it's against fire regulations to do exactly what they were doing.
5) Try to find the source of the phone's ring and politely ask for the moviegoer to turn his/her phone off. If it happens again, ask a supervisor if he/she can make an announcement for all moviegoers to turn off cell phones.
6) Completely obscene. Kick the little delinquents out of the theater and ban them---they have no priviledge to even be in public.
7) Walk towards the doors, open them and politely ask them if they need anything. If they do and what they need is reasonable, give it to them graciously and lead them to their seats.
8) Continue to be the employee that you should be. The customer is always right. Being defiant towards customers can lead to unemployment.
10) Walk towards the parent of the baby and kindly ask them to take their baby out of the cinema.
I hope this helped! Good luck and stay safe.
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1) comon u cant tell me u never did that.. just turn ur head.. u didnt see that
2) like u really want to get involved in that, usually they r sitting in tha bac
3)some ppl have to pee. a lot. so leave them alone
4)get them something to sit on..i think all theaters need those lil high chairs
5)like u no if its on
6)ok now u gotta tell them its enough.. thats not tolorible. kick them out
7)i have to clue what ur talkin about.. the doors are open.. unless u work at a ghetto theater.
8)kick them ou
9)jus tell them first come frist serve.. that is y u dont get a ticket if its sold out
10)give them some candy
IF PEOPLE R WATCHIN THA MOVIE THEN THINGS SHOULD DISTERB THEM
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1. Talk to them. Threaten them with bringing in the manager and/or throwing them out if needed.
2. Aw, c'mon, this is a tradition! But, seriously, if it's really an issue, look at #1.
3. Calmly ask them if there's a reason they are up. Ask them if they can sit in a seat. If they become difficult, see #1.
4. Ask the kids to sit down in their seats. If they refuse talk to their parents.
5. Tell them to turn off their phones.
6. Wow. That's disgusting. Shine a flashlight at them. Directly at their face. If needed, refer to #1.
7. Tell them that they can catch the next showing, and that it is disturbing for them to do this.
8. Get the manager.
9. Tell the line how many seats you've got left, and offer the next showing to those who want to see the sold-out flick.
10. Ask the parents to either calm them down or leave.
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I appreciate what you people have to go through. But, my advice is probably not going to help you much.
Always just be REAL polite and ask them in a nice way to move or get lost or to stop doing what they're doing. If they refuse, then warn them that you can throw them out. If they refuse again, get your manager to throw them out, or ask your manager for the permission to throw them out.
They'll be pissed, but they'll ultimately abide by the rules. But be extra patient with the children. You don't want to get fired because the parents get over protective with their children
Good luck and all the best
Actualtruths.
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1) Ask them politely to shut up and quit throwing popcorn. If they throw popcorn of you, make them clean it up. It may be a good idea to consult the manager before doing so.
2) If it's really gross, tap one of them on the shoulder. Or use a flashlight. Try to be polite. If they're just sort of kissing and it's not that crowded, I'd probably let it go. If the movie ended ten minutes ago, however, maybe flick the lights a few times.
3) Ask them if they'd rather sit in the back to be closer to the exits.
4) Tell them to sit on their parents' laps. Or just explain the fire regulations thing. They should understand that.
5) Tell the theater at large at the beginning of the film to shut off their phones. If someone's phone goes off, politely tell them that they should either turn their phone off or leave.
6) Get your manager. :-
7) What are they, stupid? Tell them they can't get in while the film's running. Der, some people. *rolls eyes*
8) Get your manager.
9) :- Ask your manager. Heh.
10) Ask the parents politely if they could please take their child outside to calm them down.
This may not be the best advice to value, as I'm not the movie theatre employee etiquette guru or anything, but hey, I try. :) Good luck to you!
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1) Group of people talking,throwing popcorn.
1 warning, then throw 'em out!
2) Two people making out.
Are they disturbing people? If they're being loud, chances are it's gone past "making out" throw 'em out! If they're just kissing, people should stop looking at THEM and look at the big ass screen in front of their faces.
3)People walking up and down the aisles a lot.
"Sir/Ma'am, you'll have to take your seat or I'll have to ask you to leave." They keep it up or get irate, throw 'em out!
4) Little kids sitting in the aisle because they're too short too see over peoples heads(against fire regulations)
"Sir/Ma'am, your child cannot sit in the aisle, it's against fire regulations." "But Ms. Usher of All Power, little Jimmy-Bob can't see the screen!" "You can move closer (if there's room)" or "I'd consider bringing a booster next time."
5)People with their phones on(messes up the sound)
Okay, I didn't know phone use had any ramifications other than the annoyance factor. Good to know. Anyway, 1 warning, then you guessed it, throw 'em out!
6)Teenage boys wanking in the back row(has happened to me before)
Throw those nasty little perves out! Turn on the lights then call out (or use the PA if you have one) that the boys in the back row exposing themselves need to leave immediately! Then clean the seats! Or make THEM clean the seats!
7)People waiting outside banging on the doors to come in whilst a films on.
"Sir/Ma'am, it is too late, the film is already in progress. Please wait for the next showing at blah-blah time." Putting a sign on the door that says it's too late to enter would probably be good, too.
8)People making obscene gestures/giving me verbal abuse.
Throw 'em out! Tell them Cinema Myjobsucks will not tolerate harassment of it's employees.
9)Having a queue, knowing we are going to run out of seats.
Tell them to move closer to each other. If they give you the "I'm saving these seats" tell them that you are running out of seats and whomever they are waiting for will have to find their own. You cannot give them special priveledges, your hands are tied. Then start directing people to the seats. They get bitchy - throw 'em out!
10) Babies crying.
That's a tough one. I don't believe women should have to abstain from movies because they have babies, especially young ones that don't just cry for no reason. I'd ask the woman if there is something you could help with. She'll probably say no, but get the message that the baby is becoming a problem to others. If she says something like, sure my baby needs a new diaper, or some other dumb thing, direct her to the bathroom. If she has to breastfeed, leave her where she is. Do NOT suggest the bathroom for that. You'll have LLL on your ass in a hot minute.
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elmo answered Thursday October 30 2003, 6:40 am:
I think that which each of these things you should politley approach these people and ask them to please stop distrubing the movie.-That's what I usually do but some people get offended.
Except for maybe teenage boys in the back row...if it were me I'd go over and clear my throat really loud.- i shone a torch on them and they had the cheek to complain to the manager!
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I think that which each of these things you should politley approach these people and ask them to please stop distrubing the movie. Except for maybe teenage boys in the back row...if it were me I'd go over and clear my throat really loud.
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