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Hi! Hadn't used my laptop in about 6 months because I was away for school (I'm sure one of my 3 siblings messed with it; no one confesses), and I finally did today. Soon after start up, it prompted me to update to Java 7 Update 10. When I allowed it, it said: "The wizard was interrupted before Java 7 update 10 could be completely installed. To complete instillation at another time, please run set up again." Then it just gave me a "ok" option which closed that pop-up. I went to Java.com and selected "Do I have Java," which then gave me the reply of: "No working Java version detected."
It then redirected me to download Java 7 Update 10. Except this time from the website. So I did. And I got the same error. I went to: control panel>Programs>Programs&Features, to see if any Java version was there, there's a Java 7 Update 7 shown as installed. When I try to uninstall it, it takes a bit longer than usual to "prepare to uninstall." Then when it ask for administrative approval and I allow it, the bar that turns green when it's showing the uninstalling process fills almost all the way but then goes down; Back to clear, closes automatically and nothing else happens. It still shows up under Programs and Features. I don't know what's wrong. Please get back to me, thanks.
-Eli (link)
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Hi there,
You can stop blaming your siblings... as the internet is awash with similar reports from many other folks in the same position. Not their fault. :-)
Have you tried this Java removal tool yet?
http://singularlabs.com/software/javara/
... if not, please do.
Another thing that has worked for people running 64 bit versions of windows is to download the 64 bit installer from:
http://java.com/en/download/manual.jsp
... not the online version, but the full one, and had it just work. From what you wrote, you may have already done this, but I figured I would put it in here just in case.
Another thing that has helped MANY people with this problem is a tool that microsoft really doesn't advertise as well as they should:
Microsoft Fixit:
http://support.microsoft.com/mats/Program_Install_and_Uninstall/
If, after all this you still have the issue, please let me know and I will see what else can be done for you.
Good luck!
DN.
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Rating: 5
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Thanks! The MS Fixit did the trick!
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