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Can't remove Java 7 Update 7


Question Posted Wednesday January 2 2013, 12:22 am

Hi! Hadn't used my laptop in about 6 months because I was away for school (I'm sure one of my 3 siblings messed with it; no one confesses), and I finally did today. Soon after start up, it prompted me to update to Java 7 Update 10. When I allowed it, it said: "The wizard was interrupted before Java 7 update 10 could be completely installed. To complete instillation at another time, please run set up again." Then it just gave me a "ok" option which closed that pop-up. I went to Java.com and selected "Do I have Java," which then gave me the reply of: "No working Java version detected."

It then redirected me to download Java 7 Update 10. Except this time from the website. So I did. And I got the same error. I went to: control panel>Programs>Programs&Features, to see if any Java version was there, there's a Java 7 Update 7 shown as installed. When I try to uninstall it, it takes a bit longer than usual to "prepare to uninstall." Then when it ask for administrative approval and I allow it, the bar that turns green when it's showing the uninstalling process fills almost all the way but then goes down; Back to clear, closes automatically and nothing else happens. It still shows up under Programs and Features. I don't know what's wrong. Please get back to me, thanks.

-Eli


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Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


DangerNerd answered Thursday January 3 2013, 4:20 am:
Hi there,

You can stop blaming your siblings... as the internet is awash with similar reports from many other folks in the same position. Not their fault. :-)

Have you tried this Java removal tool yet?

[Link](Mouse over link to see full location)

... if not, please do.

Another thing that has worked for people running 64 bit versions of windows is to download the 64 bit installer from:

[Link](Mouse over link to see full location)

... not the online version, but the full one, and had it just work. From what you wrote, you may have already done this, but I figured I would put it in here just in case.

Another thing that has helped MANY people with this problem is a tool that microsoft really doesn't advertise as well as they should:

Microsoft Fixit:

[Link](Mouse over link to see full location)

If, after all this you still have the issue, please let me know and I will see what else can be done for you.

Good luck!

DN.

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