ask Dangernerd



read advice get advice make favorite read feedback advicenators



Reason is my language.
If you want to avoid the point, simply take offense. -Intuit


I came here to answer computer questions. (This used to say "...and nothing more.")


What I meant was, I don't know how much help I would be with other things... NOT that I would be upset if you asked a non computer question!


No matter the subject, Ask Away! (I'll do my best.)


DangerNerd.


I am not a doctor, lawyer, etc. All opinions expressed are my own, and are for entertainment purposes only. Use at your own risk. ;-)


'non passus sum stultus ubi spīritusum valeō'


(Thanks for the Latin, Fern!)

Website: Advicenators.com
E-mail: dangernerd@gmail.com
Gender: Male
Location: Montana
Occupation: Computer Technician
Age: 36
ICQ: Skype.com
AIM: Skype.com
Yahoo: Skype.com
MSN: Skype.com
Member Since: March 28, 2005
Answers: 2360
Last Update: June 30, 2021
Visitors: 266722

Main Categories:
Computers
Internet & Web Design
Cars
View All

Favorite Columnists
TheHeadHonchoPoncho57
solidadvice4teens
karenR
ammo
sillyrob
AdviceMistress
Sherry
sunshine1232
adviceman49
christina
Razhie
more...

So yesterday my windows 7 was working just fine, until I got an update for my Javascript. I opened it and began my update it seemed to be going well until it was initializing the download. A pop up 'error 1723 missing dll' came up then I was redirected to Java.com's help page.

They have this error listed, but as for the reason of why it happens, it's under unknown. :( Well I did what they have listed to do, I uninstalled all other older listings of Java as well as failed attempts. I had 3, I don't really remember what they were under, but two were uninstalled normally, but the third would pop up the error when I tried to uninstall it too. So I ran Regedit and found Java(TM) 6 Update 26 and deleted it. Then I restarted my laptop and opened Windows Installer CleanUp Utility too double check, Java isn't listed at all.

But whenever try to download Java both the online and offline packs, the same error still comes up! I'm at my wits end! I have no clue to what the cause of this error is, and from the looks of the other threads I've found seems no one else knows. I tried to check if it was a problem with Windows Installer, but I'm not sure if I want to remove it and redownload it.

I'm worried I won't be able to. Someone please help me!! :(
And be as detailed as possible, I'm not too good with computers.

http://java.com/en/download/help/index.xml (link)
Hi there,

You are making me very nervous... In all of computing there are few things more frightening than seeing:

"... I'm not too good with computers."

... and:

"So I ran Regedit and..."

These stories don't usually end well.

I am HOPING you at the very least made a restore point before you ran regedit? Please?

If not, did you export the entries you removed before removing them, so you would be able to put them back?

If so, please un-do what you deleted.

If not, this could be complicated.

Best thing to do would be running JavaRA:

http://majorgeeks.com/JavaRA_d5982.html

... but I am afraid it won't be able to do the job now that you have removed the registry entries it will be looking for.

What I would do, if you don't have any way to revert the changes you made, is to try the JavaRA utility and see what happens.

It may work fine.

If it doesn't, then I would try re-installing Java JRE 6.26 over the partial install you have now.

THEN try running JavaRA again.

All should work out fine at that point.

What I am worried about is 6.26 saying it is already installed when you try to do the re-install.

If that happens, please let me know and we will go from there.

Would you do me a favor? If JavaRA works for you, would you mention that in your feedback please? I am curious to know if it will remove a version that has had registry keys deleted.

Good luck, and I hope it all goes well.

P.S. Please take something away from this: Thou shall not edit the registry if you aren't good with computers. ;-)

I have been doing this for a couple decades, and still tread very lightly when dealing with the Windows registry.


Rating: 5
I just inboxed you for more help...




read advice get advice make favorite read feedback advicenators

<<< Previous Advice Column
Next Advice Column >>>

eXTReMe Tracker