Question Posted Saturday February 25 2012, 4:55 pm
So yesterday my windows 7 was working just fine, until I got an update for my Javascript. I opened it and began my update it seemed to be going well until it was initializing the download. A pop up 'error 1723 missing dll' came up then I was redirected to Java.com's help page.
They have this error listed, but as for the reason of why it happens, it's under unknown. :( Well I did what they have listed to do, I uninstalled all other older listings of Java as well as failed attempts. I had 3, I don't really remember what they were under, but two were uninstalled normally, but the third would pop up the error when I tried to uninstall it too. So I ran Regedit and found Java(TM) 6 Update 26 and deleted it. Then I restarted my laptop and opened Windows Installer CleanUp Utility too double check, Java isn't listed at all.
But whenever try to download Java both the online and offline packs, the same error still comes up! I'm at my wits end! I have no clue to what the cause of this error is, and from the looks of the other threads I've found seems no one else knows. I tried to check if it was a problem with Windows Installer, but I'm not sure if I want to remove it and redownload it.
I'm worried I won't be able to. Someone please help me!! :(
And be as detailed as possible, I'm not too good with computers.
... but I am afraid it won't be able to do the job now that you have removed the registry entries it will be looking for.
What I would do, if you don't have any way to revert the changes you made, is to try the JavaRA utility and see what happens.
It may work fine.
If it doesn't, then I would try re-installing Java JRE 6.26 over the partial install you have now.
THEN try running JavaRA again.
All should work out fine at that point.
What I am worried about is 6.26 saying it is already installed when you try to do the re-install.
If that happens, please let me know and we will go from there.
Would you do me a favor? If JavaRA works for you, would you mention that in your feedback please? I am curious to know if it will remove a version that has had registry keys deleted.
Good luck, and I hope it all goes well.
P.S. Please take something away from this: Thou shall not edit the registry if you aren't good with computers. ;-)
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