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My computer had crashed about a month ago, and a friend of my mom's took it to his son to get it fixed. I know NOTHING about computers, but I heard something about having to replace the hard-drive. When he brought it back it seemed better, except my volume doesn't work anymore and I no longer have Microsoft Word or any other Microsoft features. It's very vital to me to have these, since I'm assigned endless projects at school. What can I do?

Djzmaguy426

The hard drive or hard disk is where all your info is stored. If they replaced it, well then maybe they didnt install Word etc on the new one.

You need to find the cd and install it again. Ask someone who knows something about computers if you are unsure, but you need the original cd.

If you need something that works more or less the same, you can always download and install openoffice from:

http://www.openoffice.org/

It is pretty much a clone for the MS Office package.

Good luck.

Oh and as for your volume, thats a bit odd. Are you hearing any sound at all? I would guess its driver related.


EDIT: The MS Office package is one of the most common piece of software around. You can buy it in pretty much any computer shop or online. You might be able to find an older version online that is cheaper (I think the 2007 version of Word is kind of horrible... but thats just my opinion).

However, if you once had it, are you sure the CD isnt lying about somewhere in your house? Unless you had someone install an cracked copy, the original should still be there somewhere no?

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(Rating: 5) Where do you think I could get that CD? Yeah I actually have openoffice, I just wasn't aware it was the same thing. As for the volume, everything's plugged in but I can't hear ANYTHING, except white noise. Thanks =].
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