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I have a Pantech Duo (or C810, I believe). Anyway, I love the operating system and how functional it is, but I always have problems with the screen (the first one I ad completely blanked out and stopped working, and the replacement phone they sent me a few months ago now has a tiny black line through the screen).
So anyway, I want a new phone. I just got this one for Christmas and even though I like it, I want a different phone. I have AT&T, and on the website, it says I can exchange it if it doesn't work properly without physical damage... but does that mean for the same phone, or can I exchange it for another one of the same price I bought it for? Anyone know how this exchange policy works? Also, any adive on a reliable smart phone from AT&T with WM6? (link)
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technically, the exchange policy is supposed to be for the same phone, however, it never hurts to ask. i recently had a phone (lg shine) crap out for the second time, so i asked to exchange for a different phone, and they said yes.
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