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Bank questions: Chase accidentally deposited $1000 in my account...
20/f
Chase accidentally deposited $1000 in my account. The day I saw it, which was about a month ago, I called them just in case someone else had access to my account. They said it was an error on their side and they'll take care of it. They never took it out and I called a few more times.
I mean I'd love to keep $1000 but it's not mine and I don't want them coming after me.
Should I just go to the bank myself and talk to them? Or just wait it out?
It's just the bank is a far drive and that's why I haven't gone in myself. I kinda live in the middle of no where.
Anyways, what should I do? I called and each time they said they'll take care of it but they haven't taken it out.
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Maybe call them again, but I wouldn't worry about it too much if they don't respond. Just make sure you avoid spending the money, because you can get in trouble for that - even though it is their fault that the money ended up in your account.
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Wow, a bank error in your favor. Usually that works the other way around lol. But in all seriousness, I commend you for your attempt to be honest about their error in this case. Some people would have surely tried to get away with taking the cash that is clearly not theirs.
I would call, one more time and explain that you've been told it would be taken care of repeatedly and that nobody has followed through. Maybe even ask to speak to a supervisor about the issue.
If you find out that it still seems like nothing is happening, just basically do what you are doing. Ignore that money as if it isn't in your account so that you make sure not to use it. At some point or another, someone in the company will notice the mistake and take action to correct it. If you never use it, there really shouldn't be any problems when they do.
I suppose the only thing they could say is that you didn't inform them and possibly now owe a penalty. But, if you keep records of when you call and who you talk too, and even the fact that the company themselves record the calls, you can refer them to the evidence that you did indeed inform them and they cannot hold anything against you.
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Unfortunately this happens from time to time. A teller makes a mistake on a deposit slip written for a customer who shows up at the window without one and a deposit ends up in the wrong account. This happened to me a teller actually made a deposit to a closed account, how this could happen the bank could not explain.
Unfortunately you are going to have to take your statement showing the date of the deposit to a branch and sit down with a customer service agent or branch manager and demand this problem be corrected before you leave. Removing the money from your account is not hard in fact it is quite simple. The problem is what to do with the money after they remove it.
The funds in each branch have to balance at the end of the day. If they take the money out of your account and have no place to put them they cannot balance the days banking. If they cannot balance the days banking the technically cannot close the bank that day. A mistake on the books of a few dollars is correctable a $1,000 brings in the FDIC auditors.
If a month or more has gone by and someone has not complained that they are missing a $1,000 deposit they may never find where that money belongs. If this is where you are at and they tell you something to this effect then you ask for something in writing stating that these funds are now yours and the bank will not reverse this transaction in the future should someone come forward claiming to be missing a deposit.
At some point if the bank cannot correct their mistake and you have gone out of your way to advise them of them at the mistake. Then at some point those funds should legally become yours. That what this letter should say.
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