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Videos still not playing


Question Posted Monday April 15 2013, 12:25 am

A while back, I asked for help on how to get my videos to stop pausing while the audio continued on.

It's not happening more frequently so I have to wiggle my mouse at least once every couple seconds and this is just so annoying. It happens on all the websites I try to watch a video on now, including YouTube. Netflix is the only one that plays normally. And the videos work when I don't full screen, but once I put into full screen, the entire thing screws up. I've even had a few videos basically short out and close my browser down on me.

I tried cleaning my cache, my computer, and running a scan, but still nothing came of it. I also ran the RegTweaker program as previously suggested, but I was asked to pay a fee in the end, so I couldn't continue with it.

One of my friends suggested that something may be wrong with my video card, or whatever that is, and I really don't know what it is.

Is there anyway to get this fixed or do I really need to pay a lot of money to have it fixed?


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DangerNerd answered Wednesday April 24 2013, 6:02 pm:
Hi there,

If it works in netflix, but not elsewhere, then this is an easy answer: Remove and re-install Adobe Flash.

Netflix uses the Silverlight plugin, and most of the rest use Adobe Flash to display video.

Somewhere along the line your flash install either became corrupted, or hasn't been updated in such a long time that it has become pretty useless.

Let me know how you do, when you leave feedback.

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rainhorse68 answered Tuesday April 16 2013, 4:48 am:
Big (High resolution, high definition) video is resource-hungry and likely to stop and stall intermittently if your computer is (a) short on RAM and/or has a slower processor or video graphics card. or (b) is quite a high-spec machine that's quite capable of full screen HD if that's all you're asking it to do. But if you've got other applictions running they grab a percentage of the resources for themselves. Connection speed will do it for streaming video feeds, it 'fetches' a bit, plays it and when it goes to play the next bit, it's still fetching it. The machine might have many updates being downloaded in the background whenever you're on-line (Antivirus up dates, browser updates, latest flash player...list is endless. Small screen rendering needs far less precious resources, so they play fine. Most likely not a hardware fault or virus. Do your virus checks of course, always should. But don't open-up the thing unless you know what you're doing. And be a bit careful with anything that pokes about in the registry. The stuff in here is meaningless to most users, but essential to the machine. If your reg tweaker has a save settings and restore settings function, then save before you let it remove any keys/entries. So you can restore it wholesale if you find some things just won't run at all after the 'clean up'. Not a computer man by any means, but spend a lot of time working with graphics/imaging. High def./high res. photos and video are demanding of resources. Close any aps you don't need, and turn off any auto-updates if you want to view video online. But remember to turn stuff like antivirus auto downloads back on afterwards, or your av software won't be up to date. Might make them run smoother. Even a fast computer on a fast internet connection can be crippled by 'double firewalling'. If your antivirus package has it's own firewall, you turn the native Windows firewall OFF. This is not exposing yourself to hacking. Two firewalls are NOT 'extra safe', they basically conflict with each other, badly. Trying to 'block' each other (!!) at times. And tie-up a lot of resources in the process, easily making your computer 'too slow for HD video'. In general, any 'load' you can take off the computer without compromising security will make it easier for the machine to play smooth, stick free 'live' video. Some sites might optimise the video content and it's player for speed. Which is why it's OK on some sites, some videos...crap on other sites/other videos. Also, some security software is much more restricting than others. So online gamers and video viewers often have a 'favourite' package that keeps stuff smooth and fast. Since I don't do either I can't give you a name. But there must be reviews and forums out there on the subject if you have a look. If you think viewing's hard on a machine, try realtime/non-linear video EDITING. A film production company uses banks of many fast computers working together. And the final 'cut' still takes a quite while to render-out at full resolution!

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Ersted answered Monday April 15 2013, 11:28 pm:
Chances are your computer or the video-processing of your computer is just being slow.

Try defragmenting your computer. If you don't know what that is, please look it up.

Be sure that your computer isn't overheating.

It could be a problem with your video card, either a malfunction, or simply dust. If you don't even know what a video card is, please look it up.

Also, be sure you have the absolute latest update of Adobe Flashplayer.

If you have a screensaver, even though the screensaver may not be coming on, it can still cause this issue. Try turning disabling the screensaver and see if it helps.

Try a virus scan by a REPUTABLE (not just popular) anti-virus program. I would avoid Norton or McAfee like the plague. If you have either of those already installed, uninstall them, and reset your computer and you may well see immediate improvement. I use Kaspersky. You can get a free, fully functional 30 day trial from their website.

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