Free AdviceGet Free Advice
Home | Get advice | Give advice | Topics | Columnists | - !START HERE! -
Make Suggestions | Sitemap

Get Advice


Search Questions

Ask A Question

Browse Advice Columnists

Search Advice Columnists

Chat Room

Give Advice

View Questions
Search Questions
Advice Topics

Login

Username:
Password:
Remember me
Register for free!
Lost Password?

Want to give Advice?

Sign Up Now
(It's FREE!)

Miscellaneous

Shirts and Stuff
Page Backgrounds
Make Suggestions
Site News
Link To Us
About Us
Terms of Service
Help/FAQ
Sitemap
Contact Us


I think i'm in trouble at work......


Question Posted Monday November 21 2005, 3:09 am

OMG I just had the worst night ever at my job. Well I work in a large superstore in the clothing department. This lady wanted someone in the toy section to help her take down a game on the top shelf. I told her I'd help find someone from that department to assist her. Well I couldnt find anyone and then she started to get really mad at me. I was under a lot of pressure so I phoned the manager of the store. He said that no one showed up for work in the toy department that night, so no one could help her. Then I told him how mad she was and then he got mad at me and said "what what does she expect us to do??" and then I tried to calm him down and then he said he would send someone to help her. Well finally someone came down to help her but I'm really worried that I'll be in trouble for what I did. I didn't know what else to do, so I felt phoning the manager was the only option I have. Also, I have to be at work tomorrow and I'm terrified the store manager is going to complain about me to my supervisor. Does anyone have any advice? And do you think I'm in a lot of trouble?

[ Answer this question ]
Want to answer more questions in the Relationships category?
Maybe give some free advice about: Work/School Relationships?


Chicken_flavored_eggs answered Tuesday November 22 2005, 3:47 pm:
You shouldn't be in trouble for trying to help a woman in a store that was understaffed. Since you are new and didn't know what to do, they shouldn't be angry with you. If you do get in trouble however, I would think about finding a new place to work. I had something similar happen to me when I worked retail, I'll tell the story to you because it should make you feel better.

I used to work at a large retail store (It was all baby stuff) I worked in the furniture department. I was off of work, already clocked out, had my coat and hat on, and apparently as I was walking out of the store some woman tried to stop me and ask for help. I never heard or saw such person. Then next day I was called into my manager's office and was yelled at (YELLED AT)because apparently she complained to the service desk afterward. Total bullshit and totally bogus, yet I was still written up for it.

If they yell at you quit! It is indicative of worse things to come!

[ Chicken_flavored_eggs's advice column | Ask Chicken_flavored_eggs A Question
]




MELiixMARiiE answered Monday November 21 2005, 7:33 pm:
No I don't think you will be in trouble at all. It's not your fault the woman got upset over nothing and it's not your fault nobody showed up for work that night. I think you did the right thing phoning the manager of the store because his job is to help out. The manager has more experience and knows the things better so that's who you should have gone to whenever you needed help, and that's what you did. If you get in trouble tommorrow, that's stupid cause I don't think you should ( will ). There's always bad customers every now and then and I'm sure the manager understands that. I hope I helped.






Love,
MELii

[ MELiixMARiiE's advice column | Ask MELiixMARiiE A Question
]



xxoBriannax answered Monday November 21 2005, 5:46 pm:
Why would you get in trouble, it isn't your fault that the person that works in the toy department wasn't there and the lady you were helping was in a bad mood. Don't be scared, you did nothing wrong. If anything, phoning the manager was a good idea (in my opinion).

[ xxoBriannax's advice column | Ask xxoBriannax A Question
]



x0brittany0x answered Monday November 21 2005, 2:02 pm:
I don't think you could get in trouble. You did the right thing. You don't work in the toy department so you had the right to not get the game down. That was not your deparment so you didn't have to do it. I don't really think you will be in trouble over this because you did what you needed to do to assist the customer.

x0brittany0x

[ x0brittany0x's advice column | Ask x0brittany0x A Question
]



bAhAmAmA0250 answered Monday November 21 2005, 11:31 am:
I highly doubt your in trouble. Its gone and past and im sure you will be fine. If u do get into trouble then you should tell him what you told us. It was the only option you had left.

what superstore do u work at?

[ bAhAmAmA0250's advice column | Ask bAhAmAmA0250 A Question
]



Advicelady6798 answered Monday November 21 2005, 10:02 am:
I dont think you are in any kind of trouble. Its not your job to take care of someone elses job its not your fault they didnt show up for work and you did the right thing trying to help out. Anyone that should be mad is you. It was the only option for you. He had no right yelling at you b/c you were just doing your job. He is the kind of person that is trying to intimidate you. If you go to work like you dont care what happened he will get mad and not say anything.

[ Advicelady6798's advice column | Ask Advicelady6798 A Question
]



craazylau answered Monday November 21 2005, 9:54 am:
I honestly honestly don't think you have anything at all to worry about! When there is a problem at work which you can't deal with you need to find somebody with more authority than you to sort it out! So you phoned the manager. That's the whole point of a manager- to overlook the running of the store. There was a customer who needed assistance- and he is ultimately in charge of that! Without customers he wouldn't have a job. The only reason he got mad at you was because he didn't know what to do and he was cross that no one showed up from the toy department so he took it out on you. The manager will not complain as as you say you had no choice and it is his job as manager to overlook the running of the store and to sort out problems. Anyway the manager must have thought you were right in ringing him as he sent someone down to help you!! If you do get a complaint against you (which i very much doubt) you need to say that you felt you had no other option but to ring the manager, and you had to do it because otherwise the customer would not have been given good service and you try and make sure that all customers are served properly because that is your job. But seriously don't worry about it- you'll get there tomorrow and wonder what you were worried about i promise!!! Good luck

[ craazylau's advice column | Ask craazylau A Question
]



karenR answered Monday November 21 2005, 8:25 am:
You did the right thing. You tried to help the customer as best you could.

You shouldn't get in trouble. :)

[ karenR's advice column | Ask karenR A Question
]

More Questions:

<<< Previous Question: BAND STUFF??
Next Question >>> loe life

Recent popular questions:
Want to give advice?

Click here to start your own advice column!

What is this called?
Can't get past girlfriends past and am extremely jealous
I don't understand what this boy wants
He was with another woman....and never told me
New York City
How can I get the right mental health treatment?
Pregnancy - Breaking the News to Old-Fashioned Relatives
I see numbers as colors
Should I let this wealthy man help me with my life if...?
when will android users realize that nobody is envious of their phones?
Why are white actors still cast in films about non-white people?
What's the oldest a girl can have her first kiss without being pathetic?
unwanted pragnency
how can i make it up to him and get him to not be mad at me any more
i want to know that i m wright or wrong
Is it possible to not be in Wicca, Druidism, etc, but still...?
How much would it cost each month for a dermatologist and accutane?
Which beau to choose as fiance
biomom makes me feel powerless
Stress relieve

All content on this page posted by members of advicenators.com is the responsibility those individual members. Other content © 2003-2014 advicenators.com. We do not promise accuracy, completeness, or usefulness of any advice and are not responsible for content.

Attention: NOTHING on this site may be reproduced in any fashion whatsoever without explicit consent (in writing) of the owner of said material, unless otherwise stated on the page where the content originated. Search engines are free to index and cache our content.
Users who post their account names or personal information in their questions have no expectation of privacy beyond that point for anything they disclose. Questions are otherwise considered anonymous to the general public.

[Valid RSS] eXTReMe Tracker