Q: I'm applying for Starbucks, and while I know they probably won't hire me yet (I'm 16 with no other past jobs, this would be my first one) I need to try. Its pretty much the last place I'm turning in my resume...
But there's this one question that I don't know how to answer correctly. My mother, a former McDonalds boss, shot down all of my answers. And well, here's the question:
"Describe a situation where you have provided excellent customer service in your most recent position. Why was this effective?"