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DO I HAVE TO SEND THIS BACK?
I went online and bought diet pills, I was told it was a trial and would only have to pay postage, after I paid postage I then saw that it was a membership and I would be billed in 30 days for about £70, I got in touch and told them I didn't want to continue this, that was ok, but when pills arrived it was for 60 not 30 as stated in the trial,(I was told they didn't have any bottles of the 30 pills left only the 60) I was told to send 30 to address in Cyprus, I then said this is going to cost a bit and really why should I pay for 60 when I only wanted 30.I have informed my credit card company to stop them taking any more money from my account. Anybody got any solution thank you
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I had this exact same thing happen to me many years ago (but it was product from the USA) and you did the right thing by stopping any payments going out by contacting your bank. I had the exact problem where I had started to get charged for a bunch of tablets that I did not need or use. After calling the company responsible and going in circles with them I opted to contact my bank and explain the situation and ask them to immediately stop the company from any further charges to my account which they then did. I was then also advised by the lady I spoke to that I should cancel my card I made the payment with so they can't use that information in future and be issued with a new card, which they did right away for me (had to wait a week for the new card though).
Since you have already informed the credit card company you could try contact the company who sent the pills to you and try come to some kind of an agreement with them (they pay for the postage for you to return the pills) although personally why they would want 30 pills out of a bottle of 60 to be returned to them is a little shifty since they should ideally just be binned by them and not resold. You've also not said if they have actually charged you for the 60 already or not but if they have then trying to arrange something with them in terms of asking them to cover the postage is the best option I can see since they are the ones at fault for sending you something you didn't want and then wanting to charge you more for it.
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Anyone who sells diet pills online is pretty damn likely to be a scam artists, or at least willing to be dishonest.
Leave the pills on a shelf someplace. They don't work anyways. Seriously. They don't work. Diet pills don't work.
You did the right thing stopping your credit card, and that is the only thing you can do. Chances are this company wont pursue it any further than that, since they know perfectly well they are scam artists and chances are the credit card companies are already wise to what they are doing.
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I can't say but it may be a business that is hoping to get ahead by scamming people. They may never have ever created a 30 pill bottle, only advertised it. Considering the amount they then ask to cover 60 pills, they figure most people don't want to bother with any legal action against them for such a small amount and thats how they make their money.
There could be a claim for false advertising and trying to get your money back but you did the right thing to inform your creditcard company. So if they got more money from you than postage, I would say it should be okay to keep the pills and not send back.k They lied, used trickery and with such a company, I would not even trust them to acknowledge recieving the pills back from me, or trust them to reimburse any money they took from me. Just ignore them and don't deal with them anymore. If they threaten to do anything like take you into collections, I would check with a lawyer but also report their bad business practice to any agency you have there that covers it, like the States BBB Better Business Bureau. And next time you think to order something online, check to see if there is a place for customers to put their remarks about the company. If there isn't, don't take the chance. If there is a place to rate and give opinions on the company, read what others have posted. If theres too many bad marks against them, don't use them.
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