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computer problem - usb ports


Question Posted Saturday January 10 2009, 7:20 am

I had to wipe everything from my computer and start from scratch. I didn't have a Windows CD, so used a friends.. and it was pretty crap, cos it seems like I had to download everything myself anyway.
There's one thing I'm stuck on, though.
When I plug my ipod/iphone in, this comes up:

[Link](Mouse over link to see full location)

I tried to see if there were any available ports, but it said there wasn't.

I figured this could be the reason why itunes doesn't recognize my device.

So....
how do I rectify this problem?

Thanks guys x


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madmannik answered Sunday January 11 2009, 3:54 pm:
I agree with SilentOne, this shouldn't be a problem with iTunes, in addition to what SilentOne has said, I recommend you reinstall iTunes, as there could be a fault with its installation. I also recommend that you buy some 2.0 USB slots.

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SilentOne answered Sunday January 11 2009, 5:31 am:
I don't know about needing drivers, but that message is not a reason for iTunes not to be recognizing a device. Is the device an iPod? If it's something else that says it's supposed to work with iTunes, suspect the device, check and see if anyone else has had the same problem.
What the message you got means that the port you connected the device to is acting as a USB standard 1 port, and that the device supports USB standard 2 (which is major league faster). It is still connecting, but it's telling you if you plugged it into a USB 2 port it would be faster.

-K

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fleebailey33 answered Saturday January 10 2009, 5:37 pm:
you need to get all the drivers. That would be the chipset driver. If you can find your model number is it fairly easy to search for the drivers on that companies website.

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