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AT&T.
I have a sony ericsson from AT&T. My phone will like buzz and then shuts off, and I have to take out the battery, just to get it to turn it back on again. Anyways, I called customer service and they said I can send it in, but if they find out it was my fault, I get charged 200 dollars.
So. these are my questions...
-Have you ever had to send your phone in to AT&T and what was your experience with it?
-My phone has a few scratches on it, I did that when I first got it. And my phone was fine. I've only had it for 4 months..
-If you have a sony ericson how does it work.
-Have you ever experienced this type of problem before with your phone?
I have a one year warranty on it. I'm not sure if i should just deal with it, or try sending it in, and risking it?
What do you think..
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you should call the at&t warranty number. then they'll ask you a series of questions to figure of if the warranty is still good. if so, then send it in. i've had to do this twice to my phone, within six months of each other, and it's worked out fine. i got the new phone in a few days and they send you the supplies to ship the disfunctional phone back to them.
i don't have this phone, so that's pretty much all the help i can give (:
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go through sony ericson, not att. thats where the warranty is i believe. they also dont have a charge if it turns out to be your fault (i dont think) youll just have to pay the shipping. so yeah, just call ericson customer service, itll be easier.
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