|
mall employees.
o.k. i hate it when at the mall or stores the sales person always ask me if i need help and they talk to me like they know me. i dont want to be rude so i say no but it seem like they only do it to make you spend more money. and that makes me mad. would anyone angry that is annoying and what would you do to like put an end to it.
[ ]
Want to answer more questions in the Miscellaneous category?
Maybe give some free advice about: Etiquette?
You have to remember that sales people are people, too. I worked in retail and customers could be very, very rude. They're not talking to you because they like it, it's their job, and they'll get in trouble if they don't. And if their managers want you to spend more money- nothing wrong with that. Businesses need to make profit to keep food on the table for the employees.
I know it would make me mad when people were jerks, so be polite. When you're asked if you need help, just say "no thanks" or "not right now, thanks" and move on. No need to get offended. Nothing is going to put an end to it, it's called customer service and is used in pretty much all stores. If you ever get a job in retail, you'll totally understand.
]
I %100 agree with the other answer. I was an employee at a retail store in a mall before and it is the JOB to go up and talk to the customers. Yes it can be irritating sometimes when you just want to look on there own but deal with it. They get in trouble by managers if they dont do what your saying is to "irritating". There is a lot more things in the world that are a lot worse and more irritating than a mall employee approaching you and asking if you need help finding something or offering to show you new products. If you dont want to talk to them, say "No thank you, but I'll let you know if I need anything."
]
No, I wouldn't put an end to it.
Yes, it can be annoying.
If you find staff at one praticular place are too agressive, call the manager and tell them so. But as a general rule, retail workers WILL walk up to you and ask if you need help. The reason being, a lot of people do! I'm sure you've had moments, where yes, help would be handy.
You don't need to be rude. A polite 'No.' is completely acceptable. I promise you, you aren't crushing all thier dreams and aspirations when you say no. They don't give a damn if you need help or not. Very, VERY few places work on commission. The sales people don't give a damn if you need thier help or not.
Besides that, having worked retail myself, you don't walk up to every costumer thinking 'I'm going to make this person buy shit!' you walk up thinking 'I want to be good at my job and friendly, so I will say hi and ask if they need something...' or even more often 'I'm bored shitless! Maybe that person can give me something to do!'.
By and large, sales people are not slimy or out to get you. They have a job and they simply do it. There are a few exceptions to that of course, but as a general rule it stands.
Frankly, I think a little more tolerance on your side would go a long way. If you have a praticular store you go into where you find them overly agressive, complain. But if this just annoys you in every shop you go into, you need to get over it, because nothing you do will stop the behavoir. It is what those people are hired for. It works. Most people consider it part of a plesant shopping experience. If you don't, just say no and move on.
]
More Questions: |