So I got a blackberry less than a month ago and I've called t-mobile a billion times about the internet. Videos don't work on the phone. I know I can't record videos, but I should be able to watch them. I can go to youtube, but I can't actually watch anything because "the protocol doesn't support the URL"... What does that even mean? Its telling me to provide a different URL. Also, I installed the software on my computer, but I can't transfer music or videos onto the phone because I need to activate "mass media storage", which IS activated. Will buying a media card solve anything? The t-mobile representatives all tell me different things. Can anyone PLEASE help me? I'll take anything helpful. ThanXx in advance.
orphans answered Friday February 22 2008, 7:02 pm: ring them again, and be sound really pi***d off. Ask to speak to the person in charge, and ask what the problem is, as you've been more confused that in the begining because of their un-knowledgable staff. Trust me, they'll try and hel you out ASAP, because they dont want to lose customers. if you complain about how much time of yours they've wasted, they'll start ofering you free-stuff for "compensation". Trust me, my aunt did this but will Dell, they gave her a new printer/fax machine/scanner/photocopier for free :D hope you get it sorted [ orphans's advice column | Ask orphans A Question ]
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