i just started a new job a couple days ago, and i've come to believe that one of my co-workers doesn't like me very much.
why i think that is because on my second day, i came up to her to ask her a question to see if our store carried baby books for a customer that was looking for one. my co-worker just rudely glared at me for long while, and looked away without answering my question.
as you can imagine, i was pretty pissed off because i hadn't familiarized myself with the merchandise and the customer was waiting on me to give her a response. and my co-worker, who was working in infants, didn't even bother to put any effort into helping this customer!
not only that, she ignores me every time i'm around and she complained to the same customer i was dealing with: "she doesn't know anything, she hasn't even been working here long."
what i want to know is what i should do about this situation? obviously i don't want to confront her about it with the risk of increased hostility between us. and i'm not sure if it's appropriate to talk to my other co-workers about it...should i just wait it out and toughen up and hopefully she won't be so "bitchy"?
OrionsFire answered Tuesday May 3 2005, 1:50 pm: Definitally do not run to your other co-workers and tattle on her. If you have a problem with her, take it up with her. Politely ask her if she has a personal problem with you because you noticed she has been rather hostile towards you. Also, if she was working in infants, wouldn't that mean the baby books were right around there? You could have also directed the customer right over to her since you are so new. Make sure you make that clear to any customer who you cannot help and familiarize yourself with the store more. [ OrionsFire's advice column | Ask OrionsFire A Question ]
karenR answered Monday May 2 2005, 11:46 pm: I've been a manager before and she wouldn't be working for me long! Go to the store manager. Explain to her what happened. Tell the manager up front that you aren't trying to get anyone in trouble, you just want his/her suggestions on how to deal with this in the future. That way it doesn't really look like you are complaining so much as looking for their advice. The one thing that I would be particularly sure to point out is the remark she made to the customer. That is really unnecessary and unprofessonal. I sure hope the other employees aren't as rude! I wouldn't say a thing to her either. My guess is she won't last long. It also takes a while to familiarize yourself with a stores inventory, so don't worry about that. You'll have it down in no time. Another hint I might give you is try to see the manager during a time when maybe the other girl isn't around. Maybe go in early or stay late to talk. Good luck in your new job! :) [ karenR's advice column | Ask karenR A Question ]
mapetiteodette answered Monday May 2 2005, 8:52 pm: That is extremely rude and hurtful of your co-worker to say such a thing. In order to be successful in the job world, one has to be friendly and willing to accept new situations and new people. I think what you need to do is ask a couple of the other co-workers that you are friendly with if she is always like that, or if she truly dislikes you. If she dislikes you that much, and she's treating you this rudely, don't be afraid to go and tell the manager with a group that this person is not accepting you into the department, and this person isn't helping customers, etc. When you go with a group you assure the manager that you are not overreacting, but you are telling the truth about this worker being moody and unkind. The manager should understand and take care of it for you.
Good luck:-) [ mapetiteodette's advice column | Ask mapetiteodette A Question ]
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