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I'm shy with no experience, how do I be a good waitress/server?
I'm 23 and just got hired as a server for a new restaurant. I have always wanted to do it to push myself to meet people and be more outgoing and to make a good amount of money in a short time. I have social anxiety and get overwhelmed sometimes with simple conversation.
I have a job coach that applied a bunch of applications for me and the only one that gave me a chance is this restaurant. The manager is really nice. They want outgoing and friendly people. I don't want to mess this job up. How do I be a good server and not be so anxious/shy?
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Think positively if you think negatively then negativity is what you’ll have your mindset has to be positive you have to be confident believe in yourself a job is something positive you’ll be making money for yourself the fact that you were hired and will be serving is a big step even though you have no experience you will be trained the restaurant will not have you serve customers right away without you not being trained not knowing what to do even though you have social anxiety get overwhelmed you can’t allow that to stop you you can’t put limit’s roadblocks up for yourself because that won’t get you anywhere be proud of yourself that you got a job
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First unless you have been diagnosed by a mental health special such as a psychiatrist or psychologist you probably do not have social anxiety. You are just basically shy and retire ring. we tend to put labels on things today that do not belong simply to explain what we cannot explain or to make excuses for something or someone. If you have been properly diagnosed by a doctor then there is medication that will help you.
At your anyone could have labeled me with social anxiety disorder. In reality I was jut very shy and retiring. You'll never guess how I made a living and supported my family for over 49 years. I was a manufacturers representative, selling their products to wholesale distributors. Wow what a job for a person like you and me; yet I was extremely successful.
Perseverance, product knowledge and a sincere desire to be helpful along with this motto. "The only person I have to be better than tomorrow is the person I am today." "Meaning if I could learn something new tomorrow then I would be a better person than I am today."
You employer will train you in how they want you to serve. You need to learn the menu items so when people ask what is this item like you can tell them. Many restaurants encourage there servers to try different menu items.. Do so this way you can tell someone when they as what this item is like. IF in all honesty you can say I have tried this item and it is okay but I really like this item better. You might just move then to a higher priced item but you have to be sincere you can't bluff them.
I had this happen to me recently/ I was going to have something else when my wife ordered a Prime Rib Dip sandwich. Our server was very excited about the smoked Turkey Dip. long story short I ordered the Smoked Turkey and my wife the Prime Rib. We split the sandwiches between us. They were excellent and we were impressed. Our server was tipped 25% instead of my normal 20%
Remember that tips are based on what they purchase. Smile when you talk to customers. Practice in front of a mirror. Practice your menu knowledge with friends and family. The more familiar you are with the menu and what items can be substituted the less anxiety you will have.
Last there are mean people in this world. They will say and do things that are not true because they want to get something for nothing. If they complain about the food or the service they hope the manager will not charge them. Just picture them sitting there naked smile and laugh to yourself. Apologize for what ever they complain about and ask what you can do to make things right for them. when they bid them a good night.
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