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Phone Clutching Out


Question Posted Monday July 29 2013, 8:51 pm

So, the Samsung brightside I have had for about 6 months is really glitched out right now. I turn it on and it spazzes out and opens up applications I didn't hit. The back button shuts th Phone off and changes the master volume (wtf) whenever I send a text it types in 4678 and sends it to the person. It won't let me type, and when I try to view pictures it immediately goes to camera mode and freezes until I try to remove the battery. Any help or explanation to this would be great! Thanks in advance!

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Maybe give some free advice about: Cell Phones?


katiekat answered Thursday August 1 2013, 2:24 pm:
If there is no damage to the phone (INCLUDING water damage, check the sticker in the battery compartment to check for water damage), then you can get it replaced under warranty for free (warranty is a year). Also, it would be good to try and do a reset on the phone. Take it back to factory settings, I've had tons of phones and that usually works. If it's glitching out like that, then it;s usually a software problem. Also, in my personal experience, phone manufacturers don't really take pride in their basic phones like they used to. It's all about the smartphones now. So it's not uncommon for the basic phones to poop out at a year or less. Sad but true :(

Good luck!

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solidadvice4teens answered Tuesday July 30 2013, 9:57 pm:
Take it back to where you bought it or if your provider has a store (Verizon etc) go there and give them your account information, the receipt and tell them you had it for 6 months and didn't do anything to make it foul up. They should hand you a replacement or possibly do a swap for a phone of equal value so you don't have an issue with Samsung again. However, they do make some quality items this is probably just one of those things.

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