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Hotmail mail being sent to a friend to old email address


Question Posted Sunday September 18 2011, 12:35 pm

I had a message from a friend on Facebook because she is getting mail sent to an old email address at work from me! I checked my list of contacts and I only have the new mail address and according to hotmail I have no mailed anything to her. I have checked my yahoo contacts and Ashe does not exist at all on that contact list. What can she do?? Or myself even.

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Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


thelaura answered Monday September 19 2011, 7:09 am:
You may have clicked on an infected link at some point. It could be as simple as changing your password. A lot of friends have had spam email sent out of their inboxes and after a password change, things were fine. Give it a try.
If that doesn't work, I suggest scanning your computer with an anti virus program - if you don't have one, download AVG. It's the best free one out there.

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DangerNerd answered Sunday September 18 2011, 2:24 pm:
The odds are your computer is infected with a piece of spyware or a virus that scans your contacts on the machine and when you log into your various accounts, then uses your computer to send spam to people at every e-mail address it can find.

This is EXTREMELY common, and you will need to clean your computer.

If you know nothing about this, then you may want to go ahead and talk with a friend who knows a little more about this, or take it to a reputable computer shop.

If you would like to try cleaning it yourself, I would start with the following two tools:

SUPERAntiSpyware:

[Link](Mouse over link to see full location)

Malwarebytes Anti-Malware Free:

[Link](Mouse over link to see full location)

... and if you don't have a current anti-virus solution, I suggest Avast:

[Link](Mouse over link to see full location)

All of these tools have free and paid versions. You can start by downloading the free versions, which should help you to get out of this situation, but in the future you are going to want to buy one or more of their pro versions.

Good luck.

P.S. Don't delay on this. The stupid virus/malware things sends messages 24/7.

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