|
How do I get a new iPhone? I have an iPhone 4 that came in the mail July 16th or 17th of last year, so the warranty should still be good.
Lately, the home button has been a little off. Sometimes, it doesn't respond and I have to press it three or four times to actually work.
Also, there's been a few minor issues with the camera (the flash didn't work at all one day, then resumed working).
Are any of these grounds for a replacement iPhone?
If so, how do I get a new one? Do I need a receipt or can they just look up my model number or somethign to see when I bought it? Do I go to the apple store or AT&T store? Also, I probably won't be able to prove that these problems happened, because the camera malfunctions sporadically, as does the home button.
[ ] Want to answer more questions in the Technology category? Maybe give some free advice about: Cell Phones?
yeah you can trade it in for a new one if the warrenty is still good.
Go into Apple store and explain to them what's wrong with your phone. Tell them its a defect and you didn't do anything to cause the phone to act this way. They should be able to let you switch phones, or at least fix it for free. I'm pretty sure you don't need a receipt. I think they just look your phone number up on their database. ]
More Questions: |