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Firefox Browser won't work?


Question Posted Tuesday July 20 2010, 4:10 pm



Hello


I have firefox installed into my laptop but lately for the past week or so the browser hasn't been working. (I'm currently using another computer) So basically I can't use the internet at all I also can't go onto the internet to download a different browser. I have wireless connection however when I bought the laptop to my parents house whom have their own connection the browser still didn't work. I've already tried restoring the computer and I have virus protection on it and after 3 scans it said no viruses found.

Any suggestions?


[ Answer this question ]

Additional info, added Tuesday July 20 2010, 7:47 pm:
Firefox won't open at all when I click it, It won't even show the browser. .

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Maybe give some free advice about: Computers?


amaried answered Wednesday July 28 2010, 7:55 pm:
Push ctrl alt and delete then go to processes. If firefox is open on there, end it and then try it again. Also make sure Internet Explorer isn't running. I often had that problem. I use firefox, but IE was also on my computer and it would interfere with firefox.

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theymos answered Monday July 26 2010, 6:09 am:
You can run Internet Explorer by going to [start -> run] (or press WinKey+R) and typing this:
iexplore

If Internet Explorer is also broken, you can download another browser (Opera) like this:
- Go to "Run" (as I mentioned before).
- Run "cmd". A command prompt will open.
- Type these commands in sequence (press enter after each one):
ftp -A ftp.opera.com
cd pub/opera/win/1060/en
lcd C:
binary
get Opera_1060_en_Setup.exe

The installer for Opera will then be downloaded to C:. This might take a while, and FTP will *not* give you any sort of feedback until it's done downloading.

These types of problems are almost always caused by malware. Run these scans:
[Link](Mouse over link to see full location)
[Link](Mouse over link to see full location)

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xokristabelle answered Tuesday July 20 2010, 6:54 pm:
EDIT:

Sorry for taking so long to get back to you! If it's still not working...Go the Start Menu, then Control Panel. From there, click on Add or Remove Programs, and find Firefox on that list. Click 'Remove' on it, and it should reinstall itself and start working again.

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