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humorist-workshop

Disappearing


Question Posted Wednesday December 31 2008, 2:10 pm

The icons on my computer are disappearing along with the start menu. Basically the wallpaper and the internet browser is all that's left.

I can't think of what to do.

Anyone have any suggestions?
Thanks so much!


[ Answer this question ]
Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


WittyUsernameHere answered Saturday January 3 2009, 11:38 am:
Hmm.

Step 1.

Hit control + Alt + Delete. In the task manager at the top are little tabs, one says "Processes"

Go to processes, scroll down until you see "explorer" and select "end task" or whatever it says.

Now, go to file, go to run, and type "explorer".

You basically just restarted without fully restarting. Explorer is the name of the program that is your windows viewing software.

Now, if problem continues immediately, yeah you have a virus. In this case, you need a few programs.

1) Spybot search and destroy. Wonderful program for guarding your computer from unwanted crap.

[Link](Mouse over link to see full location)

Every program on this website is certifiable gold. Download spybot, run the updates, install every update available, then run immunization and a full system scan. Its not too hard to figure out the program. Search help if you need anything there.

Also, there is a tool called "teatimer" included with spybot. This is like an active virus scan. It monitors your registry and a few other places and lets you know when suspicious things try to sneak registry changes past you. It is sensitive enough that it WILL stop changes by legitimate normal programs, so read every warning it throws up and google the program if you don't know what it is. Keep teatimer running whenever you are connected to the internet.

2) Virus scan. I personally reccomend biting the bullet and subscribing to norton. They are in my experience the best antivirus with the best support software. Its worth it. Just go google norton antivirus. Buy it, run it, update it, scan your computer.

Now, at this point your computer will either be running normally, or its too far gone to do anything.

If its still messed up, you are going to have to reformat. Find your system discs, if you live at home ask for your parents help. This is as simple as slipping in the reinstall discs and waiting. It sucks, but usually a few hours of concerted effort can get back things you lost. Back up any personal files before reformatting (obviously) and tell your computer to do a full format on reinstall (quick won't get rid of viruses)

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sillyrob answered Saturday January 3 2009, 4:44 am:
You totally got a virus. You're gonna have to get a virus scan or reformat. Sucks to be you.

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