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Restaurant Menu Testing! AHH HELP!
I got a hostess job at Texas Roadhouse and I start training Monday, August 11(tommorrow). I was given a layout of the restaurant(with numbers and stuff on the seating areas) and a FULL MENU. Being a Hostess, I find it weird I have to remember the whole menu. I understand that I have to know the layout and the "numbers" for all of the tables/booths/bar, etc.
Anyways..I have absolutely no idea what to expect. I haven't ever taken a menu test, I haven't even had a job before. This is my first job and I really want it and wouldn't want to blow it!
Any advice on what to expect and how to remember this WHOLE ENTIRE MENU. Ahh!
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The reason hostess have to learn the menu is because they do to go's. I know cause I work there lol. Sometimes the bar will do it if someone who hasn't been trained to do to go's isn't there. Good thing about doing to go's is you get tipped and get to take the money home with you that night kind of like serving.
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You will not be expected to have the full menu memorized on your first day.
Working as a hostess, you will be answering you will answer many questions in a day, both in person and on the phone, and a great many of them will revolve around the menu.
Someone may call and ask if you have a steak dish on your senior citizen menu, if you have a vegetarian dish on your kids menu or if you have a Caesar salad available in the salad section.
This happens all the time, in person and on the phone.
Here is what will happen: If you consider yourself halfway capable of learning, you will learn the entire menu one little piece at a time.
Each question you answer will stick in your head, and you won't have to look it up after the first time or two. Pretty soon, nobody will be able to stump you with a question about the menu. You will be an old pro in a month or two, but you will be in the swing of things in the next couple weeks. :-)
Don't panic. All jobs are overwhelming at first. If you just keep your cool, and know in your heart that it will get easier soon, you will be fine at any job you do.
If you have the right attitude and people skills, being a host(ess) or waitperson can be a very nice job.
If you hate dealing with people... find another job, because you are about to be miserable.
I hope you do well.
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There is alway's problem's rembering the whole manu, however this is new to me, try you're best you will find out it's not as bad as it sound's.GOOD LUCK.
HEALER
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Remembering what the sections are on the menu will be a big help. For instance, if I asked you to show me where the side salad is you could then point me in the right direction. I don't expect that they'll want you to remember the whole thing in a day! However, like I was saying, if you could start off by at least remembering what sections they have and then as you go, you'll remember what goes where. I'm not familiar with the restaurant nor the menu but when I was a teen I worked at the Awful...err I mean Waffle House and that's how I remembered the menu after one of the managers showed me. It took me about two weeks to get it down pretty good.
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