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My internet is going at dial-up speed.
Hey everyone, I have broadband internet but my internet is running slow at the moment.
It's not my computer, my computer is fine and so is MSN/AIM. It's just when I try to load a webpage it takes forever to load, and when I try to watch a YouTube video it takes forever to load. I've scanned my computer and it hasn't picked up on any viruses/trojans so I don't know what to do.
I have unlimited usage so that's not the problem.
I don't know what to do.
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Want to answer more questions in the Technology category?
Maybe give some free advice about: Internet & Web Design?
Well, it could be one of two things.
Either your really far from your service, if you want to test your internet speed go to
<a href="[Link](Mouse over link to see full location) Test</a>
Or check if you have Spyware, this is usually the problem.
<a href="[Link](Mouse over link to see full location) Personel</a>
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Whatever you have, whether its verizon or comcast or something...call them. They can talk you through stuff on the phone or they can come over and fix the problem. I assure you this will work !
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It would have been helpful if you had included what company you are with but my first suggestion is to try scanning your computer for adware since that junk will sometimes hog up your internet speed and totally kill your fast connection. If it's not that then I would suggest ringing up customer support (of the ISP you're with) and asking them what's going on.
Usually it's a problem on their end since you've already checked your own PC. IF they ask you to make changes to your computer and you are totally sure there's nothing wrong on your end let them know so they are not wasting your time. Many a times I've had them tell me to shut down and restart and do little tweaks which I know are not the problem and every time I have told them I am not a computer noob and know what I am doing - and it turned out the problem was on their end. :/
One thing you must remember as well with 'unlimited' broadband is that many of them have a fair-use statement in the contract which does place some restrictions on you. If you excessively download from the net they will strangle your connection down to a crawl (happen to me once). Try an online speed check (try using google and as well as using 'speed check' as the keywords also include the name of your ISP incase they offer their own speed checks (like Tiscali do with me) and you can use that to see how slow it's going. You can then use that to show customer support that your connection is not running up to standards for what you are paying for and they will hopefully attempt to try and fix things up if the problem is on their end.
Also note that after heavy rainfall (and during heavy rainfall) your connection can also be effected heavily. During rain storms over here I sometimes have to just disconnect the net becuase it slows down so much or keeps on phasing in and out of connection (very annoying while trying to talk to someone).
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