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how long?
i sent papers to my inssurance company about getting botox injections for my exsess sweating, they need to read them to see if they will cover the cost of it. I sent them around the end of january begining of february and i still havnt heard from them. Does anyone have an idea on how much longer it would take for me to hear from them? Has anyone have to do this before?
thankss<3
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I have never had to approve botox. However, I deal with insurance companies all the time. Logically you should have had an answer within a week. Of course they don't want to get back to you because they are hoping you will think it is denied and then forget about the procedure. Then they won't have to fork out any money. However, I bet if you missed one premium they'd be calling or cancelling the policy. Call them, and get a name and an extension for each person that you talk to. If they say they didn't receive the papers, they probably did but have been overlooked. Tell them you will fax the paperwork--but make sure it is "attention" to a specific person. Then call that person to make sure it has been received. Ask when they will know an answer, and then call back on that day.
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Call your insurance company and make sure they received them. If so they should be able to tell you how much longer you have to wait.
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