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Advicenators discussion: targeting an application-based problem


theymos wrote Thursday July 5 2007, 9:40 pm:
This will allow you to find out which applications are causing your problems.

Go to start, then run. Type:

msconfig

Click "diagnostic startup" and restart. When you start your computer, if your problem is still there, your problem is a core windows configuration problem, a hardware problem, or a very elusive virus. If it's gone, it's an application-based problem. To find the application that's causing it, follow these steps:

-- Go to the "services" tab. Click "enable all". Click "hide microsoft services" click "disable all". Restart. This will likely not bring back the problem, if it does contact me.

-- In "services" enable batches of 5 services. If a batch doesn't cause a problem, repeat this step till you're out of services to enable. If it causes a new problem, ignore this new problem for now. If a batch causes your problem, disable all of the services in that batch and enable one by one until you find the one causing it. Leave that one disabled, then enable everything else.

-- In "startup" enable batches of 5-10 startup items. Same as above, repeat until you locate the problem.

This method always fixes an application-based problem. It disables most malware, too.
theymos wrote Saturday July 14 2007, 7:01 pm:
You should uninstall the program that runs the service or startup item that you disable. They can be accidentally enabled again, which will cause you a lot of trouble. If you can't figure out which program the item is associated with, contact me with the name of the item.
theymos wrote Monday August 13 2007, 1:23 am:
You have to restart the computer every time you enable or disable a service/startup item. Just checking the box and clicking OK isn't going to do anything
theymos wrote Monday October 1 2007, 10:01 pm:
Blue Screens and hardware problems are sometimes caused by drivers, a type of software that is built deeply into windows. The above guide will sometimes fix driver problems, but not always. You can usually uninstall drivers from add/remove programs; if not, go to start, run and type:

devmgmt.msc

You can uninstall drivers from this page, but you should absolutely not do that if it's possible to uninstall from add/remove programs. Double-check to be sure.
theymos wrote Wednesday October 3 2007, 8:02 am:
This method doesn't work if the application uses more than one process. You'll have to send me a hijackthis report to get it fixed:
[Link](Mouse over link to see full location)
theymos wrote Tuesday December 4 2007, 5:05 pm:
If this fails, post at a malware removal forum such as this one:
[Link](Mouse over link to see full location)
They will give you more specific instructions.
theymos wrote Sunday April 6 2008, 7:08 pm:
When you restart into diagnostic mode, things will be broken. Your computer will be slow. Your Internet access may not work. This is normal and expected. Continue to follow the second part of my guide and functionality will come back.

To completely undo everything in this guide, simply go to start, run. Type:
msconfig
Click "normal startup". Press ok. Restart. Everything will be as before.

There is a very small possibility that software configuration settings could be lost when following this guide.
theymos wrote Sunday April 6 2008, 7:15 pm:
Please be careful to follow the guide exactly. If, for example, you forget to check "hide all microsoft services", your computer will not boot and you will need to follow a very complex procedure to fix it.

And don't mess with settings in the other tabs.

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