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Question Posted Sunday July 5 2015, 6:55 pm

There's this ad site or something called Jumbo Deals that keeps having pop ups on my computer. I've ran my AVG virus and it doesn't find anything.
I use google chrome and I have the settings set to block all pop ups but yet this one still comes up.

It's really annoying and I don't know much about computers or anything so any help would be great.


[ Answer this question ]
Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


konpik answered Friday January 1 2016, 4:26 pm:
Well,it seems that you have either an adware or a spyware so you must follow the following steps to remove your pop ups:

1) You should download malwarebytes anti-malware,which is an antimalware software that should remove all malwares from your system.

This is the download link:

[Link](Mouse over link to see full location)


2) Run a Full-System Scan and delete or quarantine everything that is detected


3) Restart your computer


Then all the pop-ups should be removed along with the adware that is tearing your system apart


If this doesn't work you should download NPE which is a virus removal tool made by SYMANTEC .

1) Download NPE.exe

This is the download link :

[Link](Mouse over link to see full location)

2) Go to options and select the box which says "Inlcude rootkit scan"

3) Then go back and press "Scan" or whatever it says

4) Your computer will restart and when it's opened again NPE will automatically start at start-up and will scan your system to find any kind of malicious software

5) Delete all the malicious software detected by NPE


6) Then restart your computer

This should be more than enough to neutralize the adware

[ konpik's advice column | Ask konpik A Question
]




Danicus answered Wednesday July 8 2015, 7:38 pm:
Try googling "remove jumbo deals" or something simple like that. If not, try malware bytes, or ad-aware. Spybot search and destroy is also good, but can install some "monitoring" thing that slows things down. I usually get rid of the anti-malware programs after they did their job. Also, when you are installing. Make sure to read what you are installing, just so you don't get duped into installing some other crap cause you just clicked on "recommended" installation. Or you didn't read the questions and just clicked OK.

[ Danicus's advice column | Ask Danicus A Question
]

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