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I was neglected at the hospital
I went to this the em room for pain in my stomach. The doctor is it was a appendicitis. I have it removed the next day. The night after the surgery my IV machine would not stop beeping and I needed to go to the bathroom. I press the button for someone to one to come. No one answered. I pressed it 6 more times and still no answer. I didn't want to pee on myself and the bed and I forced myself up. Holding on to my IV I pushed myself forward. I made it to the bathroom and suddenly vomited on the floor. I went to the bathroom and pee I pulled the string and still no answer. I sat on the toilet screaming for help. A woman came she saw how hysterical I was and said she'll find my nurse. She left me standing over my vomit. I could have tripped and fell. With difficultly I made it back to my bed without help. It took my nurse over 25 mins to come get me. She apologized and give me pain killers. Now I'm filing a complaint. What will happen next? What are the hospital going to do b/c I am not letting this go. During that time I thought I was going to die waiting for them.
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The previous answer has it right. Though, I want to say that you are not the first to be treated like that and you won't be the last. Make a big deal of it because it is a big deal. There is a hospital in my city I will never go to again. They are just the same and have taken advantage of me and my family members. I was the first one and it happened when I was suicidal, so I just assumed they had a bad idea of me and that was why they were awful. My other family members were there for other reasons. No one made a fuss over it, though I thought they should. We will never go there again. There is another hospital here that is wonderful. My son is currently there after his appendix burst, so I feel for you. It is a horrible time to not have the care you need. Are you still there? If not, call the main number for the hospital and speak with a care coordinator. That person will help you get where you need. If they don't, then get a lawyer and press charges. They will respond then. You will be on a long and stressful road, but you will hopefully save others from this treatment.
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I'm not sure what you mean by filing a complaint as it could mean different things. Are you filing a formal complaint, internally with the hospital? Did you just write a letter of complaint to the Hospital President?
Both of these are internal complaints that will probably get you a very sincere letter of apology. There will not be any offer of compensation for your suffering or will there be any mention of what steps the hospital might take to correct what happened to you.
If all you want is an apology then if you have done either of the two things above, you have done the right thing. If you want compensation for pain and suffering you need a lawyer to file suit in court against the hospital possibly for malpractice or something related to malpractice.
If you have documentation or witnesses to what happened you will have no trouble finding a lawyer to take your case. Lawyers love suing hospitals and doctors. You will know your case is good if the lawyer offers to take the case for a percentage of what is awarded to you rather than an hourly fee.
My advice consult with a lawyer. Most lawyers do not charge for the first consultation.
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