I have an ipod touch 5th gen. that I received as a present from my sister for my birthday, (August of 2013) It's now November. I was grounded for a month so it was taken away, I got it back just now. It was dead so I tried to charge it and it wouldn't work. I tried plugging it into my laptop and it won't appear on itunes. I don't know if the cord (Came from apple with the ipod) doesn't work because sometimes it has to be placed in the right position for it to charge, I don't know. I also tried pressing the sleep and home button at the same time for twenty seconds; every attempt at saving it has failed. Please tell me anything I could possibly do OTHER then going to the apple store as that will be my last try at fixing it, thank you in advanced.
My best guess is that there's something wrong with the cord. If you have another one you can try, then do so, but I suspect you would have tried that already if it were an option.
You might try taking a can of compressed air and blowing out the port on the phone; I fixed an iPhone once by doing that.
Finally, try rubbing the contacts on the cord with a pencil eraser. This will remove any oils or other residue which may be clinging to the cord and preventing a good contact.
Those are the only options left to you that I can think of besides going to the Apple store. They may not be able to get a backup of your data, but I have found that they tend to be very quick to honor warranty and they should replace it for you without hassle if it can't be fixed on the spot. [ Xenolan's advice column | Ask Xenolan A Question ]
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