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90 Day Hold on Amazon Seller Account


Question Posted Friday December 28 2012, 5:17 pm

Who do I speak to to file a claim against Amazon.com? My seller account has been put on hold for 90 days because my Order Defect Rate doesn't "meet their standards". If buyers who are satisfied don't leave feedback, then of course the ODR will be low! Two people asked for a return out of about 8 sales. It's not fair that if people don't leave good feedback, I get penalized. Out of the 8-9 things I bought on Amazon, I never left feedback. Only if something is unfavorable would I leave feedback. It's not even necessarily feedback, it's the "wanting of a return" of a product that gets you this 90 day hold. This is not right and I don't know who to turn to. Please help me.

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Maybe give some free advice about: Computers?


adviceman49 answered Saturday December 29 2012, 12:25 pm:
Most likely this is something the computer does through programing without a human reviewing. I would suggest you call amazon and speak to someone about this. If I am correct in my assumption they may be willing to override the computer.

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prettyinpink16 answered Saturday December 29 2012, 12:03 am:
honestly, it's best to just not get caught up in all this legal mumbo jumbo. it'll just get you more stressed out than anything! move on to a different website to sell your stuff, like ebay or kijiji. it might be for the best! :)

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