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Cannot access my Hotmail, nor find a contact to get help
I changed my hotmail password yesterday and now I cannot access my hotmail with either my new or old passwords. Rather unhelpfully, to be able to get the Live Help Center to help you need to be logged in. Apparently Windows Live is experiencing problems but I know my friends are at least able to access their hotmail so why can't I?
Need urgent help please!! Thanks
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Maybe give some free advice about: Internet & Web Design?
I use GMail and I know that sometimes it has problems loading up and making it to the page. From what I gather, that is NOT your problem, but, if it is indeed the issue, then try using clearing our your cookies/cache or trying another browser (like if you use IE try using FireFox). Sometimes it helps.
Here is a link to the Hotmail top reasons why your account may be experiencing some problems:
[Link](Mouse over link to see full location)
Now, you go to
Account Compromise - Unauthorized Account Access & select the password reset information:
[Link](Mouse over link to see full location)
Click the button below to contact an agent.
Now, you're going to have to create a new email account in the meantime. I do suggest GMail but you can use Hotmail, Yahoo!, or any other service you might prefer. Create another email account elsewhere and begin following the steps there to speak to Hotmail representative and technical support team.
If the account was free then you might not be able to retrieve the information. I know that Yahoo! will refuse to help you access the account if you do not know your security answer or your password. Even if you list off the emails you had in your inbox (and their contents) they still will not authorize you access.
Oh, and, speaking of which, have you tried answering you secret security question you created when signing up for the Hotmail account?
Go to the hotmail.com page and select "forgot password" before entering your ID/username. It will ask you if you'd like to answer your security question to reset the password now or if you'd like to get the password emailed to your alternative account (that you included in your sign-up details in the first place).
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