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AC adapter for my DELL laptop is messing up.


Question Posted Wednesday January 6 2010, 10:51 pm

okay so as i said above, my laptop is a DELL laptop. The power AC adapter is a model: AA20031, input 100-240V~1.5A 50/60Hz Output 20V- 3.5A. i don't know if you needed to know that but well now you do. anyway, It keeps connecting and disconnecting, which results in my computer screen flashing bright and dull. I don't know if it's the Chord itself or the place in the back of the laptop where you plug it in. does anyone know?? its really sensitive so if i move my laptop now it will not work but once again i don't know if its the chord the the plug in the laptop.

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Additional info, added Wednesday January 6 2010, 10:54 pm:
don't know if its the chord OR the plug in the laptop.*** sorry had to correct.

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Maybe give some free advice about: Computers?


ellen537 answered Thursday January 7 2010, 1:41 am:
Not sure how old your laptop is, but with one I had a couple of years ago, there was a recall from Dell on the kind that came with my laptop because of a defect. Mine was acting just like yours. I contacted Dell and they sent me out a new one.

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DangerNerd answered Wednesday January 6 2010, 11:09 pm:
Hi there,

Not a sure way to tell from here, but judging by my own long experience, it will likely turn out to be the power jack on the motherboard of the laptop. :-(

The best way to find out is you swap your power adapter with another one. If you have the same problem then you know the answer is within the machine itself. If not, then lucky you.

The easiest way to test the power adapter would be to have someone familiar with electronics, if you aren't, use a multi-meter to test the voltage at the plug whist someone assists by wiggling the cable at the connector. If there is no fluctuation then you are back to the laptop again as the likely culprit.

Please let me know how it turns out when you leave feedback.

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