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enV Touch.


Question Posted Thursday October 15 2009, 8:28 pm

15, F.

Alright, In June I had gotten the env Touch because my enV 2 had fallen in a lake and gotten lost.
Ever since I got it, it would decied to turn off at random times.

Today -October 15- My phone had turned off when I got off my school bus to go into school. I turned it on, and went to type in my phone unlock code but then realized it wasn't there.
Somehow when my phone shut off, it reseted my internal and external background, banner, and took off my phone lock code.
But everything else was fine.

I though it was just a random screw up in the system since nothing had happened the rest of the day.

Now it's 8:20pm and my phone just did the exact same thing again.
I turned it on and put everything back to normal.
No less then 3 minutes later it turned off and did the same thing again.

I'm not sure whats going on, but I'm going to bring this to my dads attention tomorrow morning.
If I get another enV Touch if the one I have turns out to have problems, is there any way possible I can save the locked texts I have?

I NEED these texts and I NEED proof of who they're from because they are harassment texts from this girl I locked so I can take her to court of they continue. My schoo principal has seen these texts, so he knows who they're from.

If I forward them to my email it wont say they're from this girl. This is why I absolutley NEED to save these texts somehow with proof of the number they're from.

Help?

And yes, I have a phone memory card that can switch all my data to a new phone, but it DOES NOT switch texts to the knew phone, I've had many experiences with this.

Help, asap.


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xokristabelle answered Monday October 19 2009, 6:27 pm:
Take it to the Verizon Store. Most of the newer LG phones do this, but supposedly they can fix it at the store.

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christina answered Sunday October 18 2009, 10:10 pm:
You need to take the phone to Verizon store where you bought it. Chances are, they're going to give you a new En-V Touch & make you send in the old one since that's the one that's broken.

There's not really much else you can do to recover those text messages on a different phone. Just e-mail them to yourself. It may not say who they're from but if you write down her number in the e-mail, I'm sure that'll be proof enough.

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grndayfrk13 answered Sunday October 18 2009, 4:00 pm:
it's been happening to a lot of people....why dont you try to take a picture of the text with a camera? there's not much else you can do.

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