Question Posted Wednesday November 5 2008, 9:59 pm
16/f
I have an interview with Shaws supermarkets on Tuesday Morning. Can anyone tell me typically what type of questions they tend to ask? I just want to be as prepared as possible. I need to start saving for college and a car now so I kind of really need this job.
At Wal-Mart, they asked me situational things, as well as personality questions. They want to know HOW you are and HOW you're going to react to the environment.
Think of the job and what it is going to entail. If you'll be a cashier, think of:
Counting money quickly and properly
Giving correct change back (always counting the money back to customer)
Waiting on customer after customer while being tired and sore
Putting the customer first
Making a good first impression (Smile and GREET every single customer no matter how horrible you feel)
The busy holiday seasons (Christmas, Thanksgiving, etc.)
PLU Codes, UPC codes memorization
Cash register operation
Then apply it to the questions you are asked by the interviewer. At Wal-Mart I got questions like:
"It is very, very busy and you notice that you should have been off 5 minutes ago. You're waiting for a CSM (person above you) to come relieve you but you cannot spot them. You have 5 customers in line, each with larger shopping carts full of items. What do you do?"
The answer, by the way, is to call for a CSM. You never turn down customers. You never leave the register. You never leave without letting someone above you know you're leaving.
"What is a time in which you had to handle two difficult tasks at the same time?"
"What is a time you had a difficult deadline to meet? How did you approach this, and what were the results?"
"What is a rule you dislike but follow anyway? Explain."
"What law do you disagree with [but follow anyway--may be tacked onto this question]?"
"Do you feel that most people are honest?"
"Do you feel that a person would steal if they KNEW they wouldn't be caught?"
"If you saw a coworker take a pack of .99 gum from a register without paying for it, what would you do, if anything?"
"Why do you feel you're qualified for this job?"
"Why do you want to work at Shaws Supermarkets?" (The wrong answer is "I'm desperate" "I need a job" you need to look enthusiastic about the job, looking forward to working with those people and for those customers.)
"What positive aspects can you bring to this job?"
"What are you doing with yourself right now?" or "What are your hobbies?" (school, looking for work, gymnastics, sports, babysitting, knitting, etc.--whatever you do, but don't lie.)
"What do you feel is your weakness?"
"What would you do in this XYZ-Stressful situation?"
Throw things in there, when it's appropriate, that they will want to know about you. If you catch on quickly then let them know. If you love dealing with the public then tell them. If you have a great memory that's good to put in there. If you have never missed a day of school (or VERY few) then they'd love to know. Whatever strong points you have, try to slide them in here-and-there. At the end of the interview, remember to shake hands and thank them "very much" for taking time out of their schedules to interview you today.
Remember to ALWAYS call them back after the first interview. Give them 2 - 3 days and then call them back to say, "Hello there! I am so-and-so and I had an interview on (day) with so-and-so [ask to speak to so-and-so then]. I was just wondering if you had gotten around to reviewing my application and interview yet..." If they tell you no, then ask when they think they'll be done with that so you know what else needs to be done--and if they say "probably on Friday" then call back on Friday and do the same thing.
I had to call Wal-Mart back plenty of times before I was hired. Call back until they tell you that someone else was hired or, simply, you were not hired. Don't be afraid to be rejected--they give you time to call them usually to see if you truly are interested in this job. You don't want to seem desperate, but you DO want to seem confident of your abilities. KNOW that they will hire you because YOU CAN DO THIS better than the other person/people they interviewed. You're not calling to see if you got the job--you're calling to see when you'll be starting. That is how confident you need to be.
Relax and be yourself. If you're not a peppy person then don't pretend to be. If you're confused, lost, or misunderstand something then let them know (one of my interviewers at Wal-Mart had to repeat a question to me a few times). They don't want someone pretending to be a robot there, they want someone with a friendly face who can deal with stress easily.
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