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i was the one with computer problems..
i fixed a few things like the internet. but ive decided i want to restart everthing onmy computer, you know where like when it comes back on only the stuff that came with the computer will be on there and all the document and downloads will not be there.. thats what i want to do. can somone give me a step by step how to do this, i did it on my old computer by mistake once, but i want to do it on this one to get rid of trojan viruses and i think ive might of deleted important stuff on my computer by mistake. also will i need to get hardware again after i do this? i know i need to backup everything i want to keep. please help, i dont know exactly what im doing and i dont want to make a big mistake.
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Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?
Well, you know this type of virus that you are describing is probably a Troajn.vundo or a Trojan.Hachillem or a Sonar.Heuristic.120 or a spyware.Go to the site below and follow the instructions below too.
[Link](Mouse over link to see full location)
now :
1) Download the antivirus software by clicking "Download free trial" box.
2) when it's downloaded just install
3) When installed open it and press "Live Update" then press the "Live Update" box.
4) When completed, close the antivirus software and reopen it again.
5) Press the "SCAN" box
6) Then press NORTON POWER ERASER (NPE)
7) Install it if it is required
8)run norton power eraser
9) Press the "SCAN FOR RISKS" BOX
10) wait untill scan is finished.
11) Then (the program might requires for a restart ) if not just press "FIX NOW" and then restart your computer.If it needs restarting before that , you should restart your computer and wait until the NORTON POWER ERASER pop-up
.Then press "fix now " and restart your computer.
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Reinstalling windows deletes every bit of data on your computer. Make sure you have everything backed up. You will not need new hardware.
Make sure you have your Windows Product key at hand. If you don't have it, you might make your computer unusable AND without any of your data.
If your computer came with a "Windows XP install disk" insert it into your computer, press enter when it asks, and follow the instructions. If it asks you which partition to use and you have exactly two options, pick the one with the largest number of bytes. If it asks you which partition to use and you have three or more options, ask a professional or delete all of them and then select "unpartitioned space". The second option might delete more data than you intend.
If your computer came with a "Windows Vista install disk", do as above except click "install" instead of pressing enter.
If your computer came with some sort of repair disk, insert it into your computer and follow the instructions.
If your computer didn't come with an install or repair disk, you lost it, or you don't have a product key, you can not reinstall windows. You will need to buy a Windows Vista or XP install disk. XP is only available online, and will be unobtainable in a few months.
Contact me on a different computer than the one you are reinstalling for more help:
Email: [Link](Mouse over link to see full location)
ICQ: 214850779
AIM: theymos
Yahoo: theymos
MSN: theymos@hotmail.com
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