My computer has the trojan horse virus. there are just pop ups trying to get me to buy spyware, and it is going very slow. I heard there was a way to clean out your computer to get rid of the virus. can anyone write down the steps to do so? thanks
now :
1) Download the antivirus software by clicking "Download free trial" box.
2) when it's downloaded just install
3) When installed open it and press "Live Update" then press the "Live Update" box.
4) When completed, close the antivirus software and reopen it again.
5) Press the "SCAN" box
6) Then press NORTON POWER ERASER (NPE)
7) Install it if it is required
8)run norton power eraser
9) Press the "SCAN FOR RISKS" BOX
10) wait untill scan is finished.
11) Then (the program might requires for a restart ) if not just press "FIX NOW" and then restart your computer.If it needs restarting before that , you should restart your computer and wait until the NORTON POWER ERASER pop-up
.Then press "fix now " and restart your computer. [ konpik's advice column | Ask konpik A Question ]
Solaris answered Thursday June 12 2008, 5:51 am: Yep. Youve got smitfraud. Probably from a site like myspace.
If there is a window that pops up telling you to download something in order to see the page...dont click anything.
I would do a control-alt-delete shut down sequence to just turn off the computer.
Any one of the buttons (even the X button) could be the one that does the downloading...
Scroll down just a little bit until you see the "removal instructions" in blue lettering and follow the steps. There will be a few things to download the most important of which is the smitfraudfix.exe file. So make sure you get those.
If you're not good with computers, get someone who is to follow those steps.
Ive had to fight it off several times due to people using my computer and downloading this stuff.....
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