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Dowloading iTunes


Question Posted Saturday April 5 2008, 3:04 pm

Hello. Okay so I have been a previous customer to iTunes, but i don't remember the account or anything because it got deleted from my computer after it had crashed so i tried to get it back because i knew i was going to get a Laptop for school, but anyways so I don't even remember if i got it on and then deleted it or it had never worked but i always get this message after trying to download iTunes:
Error in writting file: C:\Program Files\iTunes\iTunes.Resources.en.lproj\Apple TV Help.chm. Verify that you have access to that directory.

I have no idea what this means. I have contacted Apple and there was no help whatsoever. I have been waiting a long time for an email back and I don't get support over the phone. So what do I do? Does anybody know. my next step is calling Dell. My computer is a Dell 1521 Inspiron.

I just want my own iTunes. I barely have any songs on my ipod. And besides they arent even mine. It has been so long since I've actually used iTunes.So if anybody knows how to help that would be greatly appreciated!!! Thanks for your time!!!


[ Answer this question ]

Additional info, added Saturday April 5 2008, 5:23 pm:
I have also contacted Dell and Microsoft. And it requires like big bicks to actually get any kind of help, which i am not willing to pay because i bet this is something soooo simple. And please do not direct me to the Apple support pages where it tells me all the things that I can do for troubleshooting downloading iTunes. I have tried all of that. Please i need your help!!! Thanks..

Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


ChevyIINova answered Sunday April 6 2008, 12:38 am:
I actually had this problem the other day. I just recently re-installed Windows XP. I got the same error even though I was logged in under Admin. Go figure, only happened with iTunes and Quicktime. LOL Here's a short and quick way to check to see if this is your problem. Go to "My Computer" Click on your C drive. If it ask you if you are sure you want to view the contents, select yes. Then go to Program Files and do the same for that. If that's not an option or it doesn't work then it's an account setting limitation. You may be logged in as Guest or have a limited account.

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theymos answered Saturday April 5 2008, 6:15 pm:
Are you using an administrator account? A user/restricted account could cause that.

Contact me if that doesn't work:
ICQ: 214850779
AIM: theymos
Yahoo: theymos
MSN: theymos@hotmail.com

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