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Computer Start-Up Problem (Windows XP; Inspiron 8200 Dell La


Question Posted Friday November 16 2007, 7:58 am

Okay, I have a Windows XP Dell Laptop Inspiron 8200. Whenever I try to start up the computer, it goes right to the Dell loading screen.

Then, it goes right to a black screen with a white message that says:

Primary hard disk drive not found
Fixed optical drive not found

No bootable devices--strike F1 to retry reboot, F2 for setup utility.


Please help. Thank You


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musicalblonde7 answered Friday November 23 2007, 5:42 pm:
Both of these drives in your computer are fried or somehow not connected. Bring your computer to a computer store that does repairs and have them look at it. A connector may be loose, or the drives are dead. If they are dead, you will need to start from scratch, with either a new computer, or new drives in this same computer (which will result in working like a new computer).
Call Dell before you go to a computer store, but chances are their help line will send you in circles. But if you have a warranty, they should be able to help.

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theymos answered Saturday November 17 2007, 6:44 pm:
Your hard drive is dead or has been removed. There is no way to fix this. All of your data has been irreversibly lost. You'll have to take it in to a tech place to get it working again, but you'll never get your data back.

This will happen every 4-6 years. Hard drives break. That's why you backup data.

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