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I NEED HELP!!!


Question Posted Wednesday October 24 2007, 7:32 am

ok so last night my computer was fine(its a dell XP only about 2yrs old) ok so i shut it off and went to bed. this morning i try to turn it on, i go get something from the kitchen and come back and its still turning on so i think that its just taking a while but then it restarted loaded for 5 minutes and restarted again. this is without me touching anything! so it restarted itself like 8 times. then i finally got it to the main screen, with my backround and yeah the main screen. i signed online went to advicenators because i was going to ask this question and then it restarted AGAIN! now im on my laptop because my main computer can't stay on for more than 2 minutes. what the F*** is wrong with it. i'm a computer addict and my drug isn't there!!! please help meeee

[ Answer this question ]

Additional info, added Friday October 26 2007, 7:35 am:
how do you restore the computer? i forgot..

Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


theymos answered Wednesday October 24 2007, 9:19 pm:
"i'm a computer addict and my drug isn't there" lol.

Go to start, run. Type:

sysdm.cpl

and press enter. Go to the "advanced" tab and click the third button from the top, under "startup and recovery". Leave the top part alone, but make sure the bottom settings are:
Write an event to the system log = checked
Send an administrative alert = unchecked
Automatically restart = unchecked !!!
Write debugging information = Kernel memory dump
Dump file = %SystemRoot%MEMORY.DMP
Overwrite any existing file = checked

Now, the next time your computer encounters an error, it will give you a bright blue screen with diagnostic information instead of just restarting. Copy down all of this information and ask me or another knowledgeable individual to help you; include all of the blue screen info. If you contact me, do it by email, IM, or in another question, not by feedback or additional info.

Also, system restore might work. You can get to that in safe mode, see ammo below me.

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ammo answered Wednesday October 24 2007, 9:09 pm:
There can be a number of reasons this is happening from a hard drive problem to a virus (and everything in between).

Did you try loading windows up in safe mode? To do this press F8 when you boot up and select safe mode. Before doing this listen for any noises your hard drive makes. Open the chassis (the cover) and then listen carefully to the hard drive when you switch the PC on. If there is a scraping noise then the reading head is damaged and will mean you'll need a new hard drive for sure.

If it loads up in safe mode it very well may be a virus/malware problem or even a problem with some other software on your PC. You'll need to run a scan of your system as well while in safe mode. To check for mal/adware try Spybot - search and destroy and for virus' there are a lot of trial programs you will be able to use. Just download on your laptop and transfer to a cd to pop onto your PC.

If loading in safe mode is also not working, you don't hear any noises from the hard drive where you think it could be physically damaged you can attempt to plug the drive into another PC (as a slave drive) and format it from there (as well as attempt to recover your files from it to back up onto a CD/DVD).

If when doing this the drive won't let you access it (corruption error etc) there's professional software available that will let you but how easy it is to get online is debatable since the software I use for this purpose costs $600+. Once plugged into another PC though you will be able to format the hard drive therefore remove any software problems on there and then plug it back into your own PC and begin a fresh windows install. :)

If you need any more help on anything I've said above feel free to message me.

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bitchyXemoXadivceXchick answered Wednesday October 24 2007, 8:28 pm:
That same thing happened to mine. Your computer is broken. It needs a new hardrive thingy. The box thing that makes it tick. So, take it to a computer shop, tell them the problems, and they'll put in a new hardrive thingy. One problem, everything on your computer before, will be deleted. I found that out the hard way, cuz Im a writer and all my books got deleted, but I wrote them again. BUT ANYWAY, do as I said before and it'll be okay. You might have to download internet again too alogn with everything else, unless you have a new comptuer unlike mine, which is a heap of junk, haha. Hope this helped! ^/-^

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