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what do i press?


Question Posted Thursday August 2 2007, 5:02 pm

hi my little sister plays this game called webkinz, and it got this new layout, and for it you had to change like the size. well ares was right already, but it still didnt work. so now they were saying too.. "If you are having trouble shooting webkinz window, please force refresh this home page by pressing Shift-Refresh or Ctrl-F5" i'm soooo confused, do I put this thing when i'm pressing it..*** - *** or no? and i dont see this refresh button on my keyboard?

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ammo answered Thursday August 2 2007, 5:23 pm:
Hiya.

I popped over to the webkinz web site to have a look at what they said there.

Firstly, the refresh button... I think the refresh button appears on the mac computers but I am uncertain. Pressing Ctrl+F5 does the same thing as the refresh button on the toolbar at the top of the Internet Explorer page. The refresh icon is the icon that looks like the page with the two arrows inside it in a circle. It will normally be between the stop button (red circle with a cross inside it) and the home button (the house icon). If the page is not displaying correctly then you can use the refresh to try and force it to work.

As for the resolution. It says on their website after they upgrade the layout you will need your computer set to 1024x768 resolution to view the page fully otherwise some of the things on the page will be hidden to you. To increase the resolution of the page please follow these steps:

1) Right click on your desktop and select 'properties' from the list.

2) When the window pops up click on the tab that says 'settings'.

3) Look for the setting which says 'screen area'. This will be a slider type button or a drop down menu. If it says 1024x768 then your resolution is already set to what it needs to be. If it says 800x600 then move the slider to the right (or use the drop down menu) until it reads 1024x768.

4) Click the OK button to confirm the change and it will ask you if you're sure about the change to which you should click yes. This will have now changed your screen resolution to 1024x768. :]

I hope this was able to help at all.

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