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humorist-workshop
cell phone being retarted
ok i have a sprint samsung cell phone and about a couple of weeks ago i got a new battery for it because after being on the phone for 30 min. it would need to be recharged again after being fully charged now whenever i go to charge my phone the light wont go on and it wont charge so i started using my moms charger since she has the same phone and now hers is doing the same thing, why?? Do i need a new charger and if so how much do they cost or do i need a new cell phone?? (i just got this phone last feb.)oh and i use my cell phone a lot..does anyone know why this is happening??
Thanks in advance!
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You should ask a customer service rep, but batteries work this way; when you get a battery for anything its usually dead and you charge it for 24 hours (receiving a full charge) you should not plug it back up until the charge is completely or almost gone. To re-charge it before its dead will only charge it to that capacity or point. If its half dead when plugged to the charger then it will only charge the battery half way (not the full charge you need). Never unplug the unit until it has a full charge or it stops the battery from accepting a full charge in future. If you do this a lot finally the battery stops charging alltogther. It sounds like this is what happened in both cases.
Take both phones and charger to Sprin, they can test and explain how to properly charge the phones. It may have cost involved as well to replace both batteries and chargers.
Good Luck
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ok well you and your mom should talk to the ppl at your sprint store and ask them why thats happening. they might hav an answer. but most likely you just got a defective battery so the ppl at sprint should give you a new one.
----caitliln----
hope i helped:)
**keep me updated**
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