|
computer experts listen up!
Hey guys! Need your help. I have to keep rebooting my computer cuz it keeps hanging. I'm so tired of doing it every time it hangs! Is there anything else I can do?
tnx!:)
[ ]
Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?
im not an expert or anything but my computer used to do tht all time so my mom called a company and they told her to erase any files that you dont need. You just have to many files on your computer slowing down and making it hang. Hope i helped
]
very wise the old one is. ^_^ we need more info on your computer! so feel free to email me the following information:
*your operating system (ex., xp, linux, mac, etc.)
*your web browser
*what you use you comp for (work, school, gaming, graphic design)
*what kind of programs you have
*when does it freeze up? (when you open ie, or in word, or in windows explorer, etc.)
*any pop-ups poppin'?
*any strange icons in the task bar?
you should try rebooting in safe mode. look and see in control panel> add/remove programs and see if there is anything unusual installed. you can send me a list of what's installed if you'd like.
(this is if you have windows) or you can try and do this before your comp freezes: start> run> type in "msconfig". select "diagnostic startup" and click ok, then restart. then only the basic and necessary programs and drivers will load so you can check for problems without other unneccesary programs running.
here's my basic checklist when i troubleshoot a computer (and no worries, this is actually what i do for my unpaid job at school ^_^).
1) open up the add/remove programs list
2) open up C:/program files
3) run the task manager (you can usually get to it through ONE ctrl+alt+del), [look in the 'processes' tab, not 'applications', and it makes it easier if you sort by name]
check through all of these things to see if anything unusual is there. if you're not sure about what some programs or processes are, google 'em, or you can go to [Link](Mouse over link to see full location) to look up some of the processes if you can't figure out what they are. after checking through all those things...
4) run disk cleanup (start> all programs> accessories> system tools> disk cleanup), but be careful here! make sure "C:" drive is selected, it'll take a minute or two, then STAY ON THE FIRST TAB ("Disk Cleanup"), [DO NOT go to the "Other Options" or "More Options" tab, just don't do it!], make sure all of the things have a check on them, then click ok, it'll ask you if you're sure, say ok, wait a few minutes and it'll be done.
5) run disk defrag (start> all programs> accessories> system tools> disk defragmenter). select volume"(C:)" and click "analyze" down below. once it analyses, click defragment (you usually need a certain amount of free space before you can do, you might have to delete some things or back them up on cd or usb flash drive, or delete some programs you don't really need, you can always reinstall them later). this will take longer than disk cleanup, so go do something else for a while.
again, i would need more information to help you completely. if you'd like, you can get me on AIM, YM, Gtalk, or Skype, and i can help you in realtime step-by-step.
hope this helped. good luck! email me for more help and ask for my SN.
~*kitty*~
]
You really need to provide a lot more information.
What version of Windows do you have installed?
What type of computer is it?
What are you doing when it hangs?
Does it give you a message, or does it just freeze?
Does Ctrl-Alt-Delete work to reboot? Or do you have to physically hit the switch?
What sort of security software do you have installed?
When did you last update Windows and Internet Explorer?
Do you use IE, or some other browser?
Generally, if you have Windows XP a good first step would be to update it by going to Start and choosing "Windows Update". Most earlier versions of Windows can be updated, too.
But without more information, no one is going to be able to answer your question. It's like going to a doctor and saying "Doc, I keep passing out." That alone isn't enough to allow a diagnosis.
]
More Questions: |