my sister & I have been so excited to buy harry potter & the goblet of fire on dvd & we did today. my sister opened it and watched it, and then realized that it wasn't the version that came with special features! i want the version with special features, but i don't think we can return it to the store if it is already opened (the plastic is off). i'm not even sure if the specific store we bought it at (strawberries) sells the special feature one, so i'd have to buy it somewhere else. what should i do??? is there anyway they will take it back??
lulabelle answered Tuesday March 7 2006, 11:07 pm: I don't think you should have any problem since you are asking to exchange it. Explain that you thought that all of the CDS had the special features and were unaware that there was one w/o them. I'd call first, but if the clerk you speak to says no I'd ask to speak to the Manager. They are usually pretty accommodating. Good luck!
storageanddisposal answered Tuesday March 7 2006, 10:34 pm: First of all, do you still have a receipt? If you don't, you'll have to buy it somewhere else. If you do, you might find a return policy on it. A lot of stores are lenient when it comes to returns if you're exchanging it for the same relative item. Now find out if the store has the special edition of Harry Potter and the Goblet of Fire. If it does, tell them you'd like to exchange it for the special edition. If they allow this type of exchange but don't have the movie in stock, see if there's a way you can order it. If not, then look elsewhere for it. [ storageanddisposal's advice column | Ask storageanddisposal A Question ]
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