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Paint Shop Pro


Question Posted Saturday June 11 2005, 12:45 pm

Hey I asked this question in the 'advice pool' but I figured I should ask you since you said you handle computer problems.

I used to have Paint Shop Pro that someone burned for me but I felt guilty for using it because I knew how illegal that was. I deleted it & decided I would just download the trial because I knew that I had money coming so I could *buy* the full version. Needless to say, I was unable to successfully download the trial version. Near the end of the downloading process, this is what happens:

Error 1931. The Windows Installer service cannot update the system file C:\WINDOWS\...\msvcp60.dll because the file is protected by Windows. You may need to update your operating system for this program to work correctly.

Then I click okay and it continued downloading...

Then another box comes up that says: Files that are required for Windows to run properly have been replaced with unrecognized versions. To maintain system stability, Windows must restore the original versions of these files. Insert your Windows XP Home Edition CD-ROM now.

The only problem is, I never got that CD-ROM. My computer came with Windows XP & I never got a disk with it.

Then I click Cancel... & obviously that is unsuccessful because it comes up again but I click cancel on that.

Then one last box comes up and says: Error 1933. This setud requires Internet Information Server 4.0 or higher for configuring IIS Virtual Roots. Please make sure that you have IIS 4.0 or higher.

I click okay & the installation rolls back action.

I had this program before, it's just when I tried downloading it, it wasn't working. I've tried everything, different versions from different sources. I'm going crazy trying because I love this program & I use it alot. If you anyone could help me I would give you the highest rating ever & deffinetly owe you one because I'm in desperate need of help! ♥


[ Answer this question ]
Want to answer more questions in the Technology category?
Maybe give some free advice about: Computers?


DangerNerd answered Saturday June 11 2005, 8:29 pm:
Hello there,

I will post the full reply in the public pool question.

Thank you for asking me directly, I hope that this will be of assistance to you.

Sincerely,

DangerNerd.

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