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I'm trying to fix a problem with a friend's computer and I'm a little stuck.
Whenever he closes Internet Explorer he is unable to click on the desktop. Both right and left click are affected. Everything works fine at first. Even after he opens Internet Explorer he can still interact with items on the desktop. The problem only seems to occur after he closes it, at which point the cursor turns into an hourglass like it's loading something. This lasts for about half a second, then the problem occurs. He can still get to the start menu. Only the desktop is affected. Internet Explorer seems to be the only program that causes this problem, other programs close without any problems.
He's running Windows 7 64 bit. Aside from that I don't know the system specs but I can get them if necessary.
I've left a virus scan running but I'm not sure that that's the problem. If it's not a virus then I'm not what it might be. Does anyone have any ideas?
If you open task manager (ctrl+alt+del) and end explorer.exe, the clicking problem will usually be fixed until it happens again.
It's probably caused by an add-on in IE. Run this (start -> run):
iexplore -extoff
If that fixes it, disable add-ons one by one in [tools -> manage add-ons] until the problem is fixed.
If it's not an add-on, you could try resetting IE in [tools -> internet options -> advanced (tab) -> reset].
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(Rating: 5)
I'm afraid I never got a chance to try your advice. It looks good though so you get a 5.
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