kristen22's

advice

My computer is out of it's mind! I know nothing about computers, but it's a dell. About a week ago, out of NOWHERE, it decided it would stop working. It turns on normally, but then goes to a black page where it says "we apologize for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this..etc.." It either freezes on that page, or shuts itself down, then restarts, and does the same thing over and over and OVER. It's driving me insane. What have I done to it? What could be the problem??

My computer did the exact same thing! As weird as it may sound, when it was in the process of loading up that dreadful black screen I just kept hitting F1 then if nothing happened I'd restart the computer again and keep hitting F2 and so on and so forth. Finally, for my computer, the lucky number was F7 and it pulled up a different window to reinstall Windows and it's been fine ever since. Maybe you could call a computer tech and tell them whats going on with it and they can probably give you a better idea of what the problem is, since it may not be windows.

OR BETTER YET, ask *DangerNerd* on this website. He's a computer tech so he would probably be able to help you more than anyone else could. Good Luck!

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