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My phone will not connect to my wifi


Question Posted Sunday September 21 2014, 5:22 pm

recently I was informed by someone on "Kik Messenger" that he had somehow gotten my ip address and gained access to certain information about me, sending a screenshot of the info he found by plugging my ip adress into a website. about a week later, I noticed my phone would refuse to connect to my wifi, whereas my parents and siblings mobile devices and laptops connected just fine. the man had mentioned something about being able to get into my phone, so I blocked him and deleted kik. I just find it a little ironic that my phone is the only one with problems "obtaining an ip adress" it might be just me being paranoid over nothing, but if you have any idea if him getting into my phone is at all possible, or what is going on with my phone, that would be great, As I am only 13 and honestly have no knowledge whatsoever about these kinds of things like "hacking" or what have you.. (I have the HTC Desire 601) any information would be greatly appreciated, thanks (:

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solidadvice4teens answered Sunday September 21 2014, 8:29 pm:
The minute this happened I would have told your parents and alerted them to what occurred. They could then get in contact with their service provider and they could go after this person, give you a new SIM Card or phone and make sure that this person didn't have access to the account.

You have to let them know exactly what was said and when your phone started malfunctioning. It may not be related but have adults look into the situation for you. I'm sure someone else will have more technical info but I would start there. Get the police involved too.

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