Uploading profile picture

Question Posted Thursday May 29 2014, 6:42 am

Hi, I found the "upload picture" button in the profile settings, however, each time I attempt to upload a photo and click 'Submit' nothing seems to happen on my advice page. I don't see any error messages, it just looks like the photo didn't save to my settings. Please let me know how to add a photo.

Thanks,
Abbey

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DangerNerd answered Friday May 30 2014, 7:37 pm:
Hi there,

Please try again. There are only a couple reasons why this wouldn't work, and both throw an error message:

If the file is over 15KB in size, it will say.

If the file isn't a valid JPG, GIF, or PNG file it will also tell you.

Please take a close look at the page you see after you press submit, and let me know what you see.

Thanks!

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